A team focused on unlocking the potential

Once upon a time…

Born and raised in a garage, Zinc like many of the worlds largest tech businesses started its life with big ideas, a credit card and an old garage. Today, we are a leading, global software business holding some of the most respected organisations as our clients.

In 2004, our Founder set off on his quest to deliver enterprise digital solutions that would make a difference. 7 years later, he was joined by his wing-man Paul, whose passion for service delivery brought a balanced approach to productivity and innovation. Zinc rapidly grow by implementing individual software applications bespoke to customer requirements focussing on the secure processing and storage of critical data.

In 2018, all functionality was consolidated into a single core platform and Zinc launched Synapse – a product designed to solve the challenges of incident, crisis and organisational resilience… and today we are proud to call some of the world’s leading corporate and Government organisations as our clients.

We have a formidable product and reputation, and to top it off along the way we have attracted the best and brightest people to our team, who embrace our culture and ensure that we continue to deliver future ready solutions.

Mission

To help people manage disruption smarter and for organisations to harness the power of data-driven technology in driving forward business performance and response to risk. We do this through the power of our software.

“To push boundaries in life requires courage, insight and the ‘to do’. Synapse's role is to do the heavy lifting here, and give peace of mind to those making critical decisions”

Joe Zielinski, Founder & CEO

Core Values

We work together to create a winning culture that is the backbone of our business. Our values from day 1 shape our culture, who we are, what we do, and even who we hire. They’re hard-wired into our DNA and will stay the same as we continue on our journey.

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Dig Deep

Think differently, push boundaries and transfer vision to reality

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Listen

Understanding what is important to our customers comes first and the rest will follow nicely

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Be Nice

We approach our clients and each other with honesty and integrity, every day, in everything we do

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Inspire

We strive to always do what’s right by our people and customers, investing in success and allowing solutions to flourish

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We celebrate differences

As a diverse team, we embrace talent & enjoy ideas, ideas and more ideas

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No ‘I’

We play as a team, work collaboratively and succeed as a team

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Ownership

Taking pride in our individual area and making it grow from good to excellent

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Challenging

Always looking at ways we can improve ourselves, our products and what we do. Never settle for "that's the way we've always done it"

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Our Leadership Team

A well-seasoned team at the helm with a unique blend of technology, data and security expertise.

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Joe Zielinski, CEO

  • Joe Zielinski

    CEO & Founder

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Paul Coverdale, COO

  • Paul Coverdale

    COO

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Sophie Malone, CCO

  • Sophie Malone

    CCO

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Ashley Kitson, CTO

  • Ashley Kitson

    CTO

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Matt Loveday, Head of Product

  • Matt Loveday

    Head of Product

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Steve Shackell, Head of Intelligence

  • Steve Shackell

    Head of Intelligence

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Keith Francis, Non-Executive Strategic Director

  • Keith Francis

    Non-Executive Strategic Director

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Rob Jones, Non-Executive Finance Director

  • Rob Jones

    Non-Executive Finance Director

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GREAT THINGS IN BUSINESS ARE NEVER DONE BY ONE PERSON

Our team are what make us special. We’re proud to have talented, dedicated specialists who are creative, push boundaries and strive to ‘do it smarter’ across all areas of the business.

  • 9Leaders & Strategists
  • 38Engineers & Developers
  • 7Customer Engagement Specialists
  • 10Intelligence Analysts
  • 73Across Our Group
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  • Learn how Zinc can support you to reduce risk and improve business continuity

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