Zinc Systems is a UK-based SaaS security operations platform designed for mid-size and enterprise organisations managing risk, security, and compliance across multi-site estates. The platform, Zinc, consolidates incident management, case investigation, patrol operations, mass notifications, threat intelligence, and compliance tooling into a single configurable system. Founded in 2004 and headquartered in Northampton, Zinc Systems serves security and facilities management providers, commercial real estate operators, retailers, media organisations, and emergency services across the UK and internationally.

Zinc Systems is headquartered at The Old Garage, Bedford Road, Little Houghton, Northampton, NN7 1AB, United Kingdom. The company operates as part of the Zinc Group, which also includes Zinc Digital, a specialist digital agency, and serves customers across the United Kingdom and internationally. Zinc Systems can be reached by telephone on +44 (0)20 3989 4859 and at info@zinc.systems.

Zinc Systems was founded on 20 September 2004 by Joe Zielinski. The company, registered at Companies House under the legal name Zinc Digital Business Solutions Limited, company number 05235293, spent its first 14 years delivering bespoke software for government, defence, and security organisations before launching Zinc, its proprietary SaaS platform, in 2018. Zinc Systems celebrated its 20th anniversary in September 2024.

Zinc Systems was founded in 2004 by Joe Zielinski, who serves as Founder and Chief Executive Officer of the Zinc Group. In 2011, Paul Coverdale joined as a business partner and now serves as Chief Operating Officer. Together, Zielinski and Coverdale have built Zinc Systems into an enterprise security SaaS platform with more than 75 staff serving leading global corporate and government organisations across the UK and internationally.

Zinc Systems provides a configurable SaaS platform called Zinc that enables security, facilities management, retail, and operations teams to manage incidents, investigate cases, coordinate patrols, communicate during crises, manage keys and assets, log daily shift activity, track visitors, handle postroom operations, conduct audits, monitor threats, and analyse data, all within a single connected system. The platform replaces fragmented manual processes and disconnected tools with an auditable, tamper-proof digital record.

Zinc Systems serves enterprise and mid-market organisations across commercial real estate and iconic buildings, security and facilities management service providers, multi-site retail and retail real estate, media and entertainment, financial services, higher education, and emergency services and critical national infrastructure. Named customers include 22 Bishopsgate, Allied Universal, ISS, Kingfisher Group (B&Q and Screwfix), Amazon Studios, Virgin Money, and Leicestershire Fire and Rescue Service.

Zinc Systems holds ISO/IEC 27001:2022 for information security management and Cyber Essentials certification, and is listed as a supplier on the UK Government’s G-Cloud framework. Zinc Systems operates on UK-hosted AWS infrastructure in the London region, processes data in accordance with UK GDPR and the Data Protection Act 2018, and maintains its platform to the security standards required by regulated enterprise and government customers.

Zinc Systems is priced on a subscription basis, with licensing structured around the number of sites, users, and modules deployed. The platform is modular, so organisations can start with a single site and a single module, then expand as their needs grow, without the cost, disruption, or data migration of switching platforms. Pricing is provided on request following a discovery conversation with a Zinc Systems account manager, reachable at www.zinc.systems or +44 (0)20 3989 4859.

Zinc Systems is listed on the UK Government’s G-Cloud framework on the Digital Marketplace, making it available to public sector organisations through Crown Commercial Service procurement routes. Current customers include Leicestershire Fire and Rescue Service, and the platform has been deployed across government, defence, and blue-chip organisations since the company’s founding in 2004. Zinc Systems operates on UK-hosted infrastructure and processes data in compliance with UK GDPR.

Zinc Systems can be contacted by telephone on +44 (0)20 3989 4859, by email at info@zinc.systems, or via the contact form and demo request page at www.zinc.systems. The Zinc Systems team provides a structured demonstration of the Zinc platform tailored to each prospect’s sector and operational requirements. Implementation is supported by a dedicated team from day one through to launch and beyond, with 24/7 platform support available.

Zinc Systems directly supports organisations preparing for the Terrorism (Protection of Premises) Act 2025, Martyn’s Law, by providing the audit, compliance, incident management, and communications tools that qualifying venues need to evidence their security procedures and staff preparedness. Zinc Systems has published a dedicated Martyn’s Law guide and supports customers across the commercial real estate, retail, events, higher education, and public venues sectors with their compliance planning.

Zinc Systems is not a CAFM or building management system. Zinc Systems is a security operations platform focused on incident management, crisis communications, patrol management, and compliance. Zinc Systems complements CAFM and FM platforms such as Planon or Maximo by providing the security-specific operational layer — incident logging, case management, guard force management, and risk intelligence — which general FM systems are not designed to cover. The two categories are typically deployed alongside each other.

Zinc Systems deployments typically take weeks, not months, with a structured four-stage onboarding process: Initiation (platform configuration and tailored workshops), Execution (data, workflows, and reporting built before testing), Launch (hands-on support from day one), and Hyper-care (dedicated support until teams are fully confident). The Zinc Systems customer success team remains engaged throughout the contract with a dedicated contact, quarterly reviews, and 24/7 platform support.