CAREERS

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RECRUITMENT POSITION

Part Time Crime & Intelligence Analyst

REFERENCE

PRODUCT

BASED

Home Working / Office Based

DURATION

Part Time

DATE ADDED

January 2022

The Mission of Zinc’s Systems

Zinc’s mission is to help customers protect what matters to them.

Founded in 2004, we are a privately-owned Software as a Service company that delivers trusted security and safety platforms to enterprise and public sector organisations. The business has enjoyed year on year growth, 60+ staff and has a strong UK footprint as well as international reach.

Our growth strategy to date has been focused on client retention and product development as we have aligned ourselves with our clients so that we are informing their roadmap as well as them informing ours. This collaborative approach has led to a number of awards in partnership and application of new technology. As a company, our Synapse product is leading the field of safety and security incident management. We are able to deliver differentiation to our clients across three key sectors – Government, Corporate and Retail.

Zinc’s Values

Dig Deep
Think differently, push boundaries and transfer vision to reality
Listen
Understanding what is important to our customers comes first and the rest will follow nicely
Be Nice
We approach our clients and each other with honesty and integrity, every day, in everything we do
Inspire
We strive to always do what’s right by our people and customers, investing in success and allowing solutions to flourish
We celebrate differences
As a diverse team, we embrace talent & enjoy ideas, ideas and more ideas
No ‘I’
We play as a team, work collaboratively and succeed as a team
Ownership
Taking pride in our individual area and making it grow from good to excellent
Challenging
Always looking at the ways we can improve ourselves, our products and what we do. Never settle for “that’s the way we’ve always done it”

Role Overview:

An exciting opportunity has arisen to join our Crime Centre as a Crime & Intelligence Analyst based at Zinc Systems’ head office in Northamptonshire.

The Crime Centre is a team of experienced intelligence analysts, who take incident and intelligence reports from our client’s retail stores nationally, carry out investigations to identify links between offenders and crimes, liaising with security teams to coordinate efforts to prevent further offending and where appropriate work closely with police and other external partners to bring offenders to justice.

As a member of the analyst team, you will play an important role in helping to keep our client’s people and customers safe from violence and verbal abuse, as well as supporting the efforts to reduce theft and other crime impacting it. You will collate incoming incident reports, involving theft, fraud, violence or verbal abuse. You will carry out assessments on the information to create intelligence packages and work with security teams, the clients and where appropriate law enforcement partners on the next course of action. You will be encouraged to take part in problem solving with the team and clients, to drive improvements across the crime centre and make their sites a safe place to shop and work.

Zinc Systems’ mission is to help our clients manage disruption smarter and for organisations to harness the power of data-driven technology in driving forward business performance and response to risk. We do this through the power of our software solution suite ‘Synapse’. Visit https://www.zinc.systems/about/.

Note this is a part time role for 24 hours per week. For more information, please contact Derek.gent@zinc.systems

Your key responsibilities will include…

  • Record, analyse and investigate criminal activity impacting the client
  • Produce crime & intelligence analysis products to a high standard in support of the Crime Centre objectives
  • Promote and progress intelligence-led deployment of security resources
  • Identify and promote other intelligence-led opportunities
  • Engage in team problem solving and suggest improvement ideas to gain the best solutions
  • Work closely with the other Crime Analysts to deliver a quality service and drive risk based security deployment
  • Respond to all customer calls, incident reports and requests within target guidelines
  • Maintain security intelligence & information sources and networks within private sector and law enforcement agencies
  • Take ownership of a geographic region and client engagement where required
  • Complete ad-hoc projects as designated by your line manager

What experience we require…

Essential Skills

  • A good understanding of crime intelligence and investigation
  • Good report-writing and analytical skills with attention to detail
  • Computer literate with a variety of software, including Microsoft Office and bespoke software
  • Provide excellent customer service
  • Ability to build and maintain relationships with a strong teamwork ethic
  • Experience of working within a demanding fast-paced environment
  • Strong communication and customer service skills
  • Reliable, flexible and discreet
  • A positive attitude and ability to deal with pressure professionally
  • Must be able to work occasional weekend shifts as part of a team rota

Desirable Skills and Experience
(These are not essential but would be advantageous to hold)

  • Knowledge of the retail market and/or experience of working within law enforcement
  • Experience of retail fraud
  • Relevant security industry experience – such as SOC or ARC environment
  • OSINT skills (accredited training will be provided)
  • SIA Licence holder – CCTV & minimum non-front line Guarding. (accredited training will be provided)
  • Formal qualification in a crime, intelligence or security subject
  • Experienced in achieving SLAs, identifying gaps against standards, and implementing improvement solutions

GDPR

  • An understanding of GDPR and information security risks

Reports To:

Derek Gent

Location

Our newly upgraded office is based in a highly desirable Northamptonshire village. 5-10 minutes from Northampton town centre.

Interested?

We would love to hear from you. Please email your CV to: Derek Gent
Direct applicants only.

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