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Temporary Software Configurer




Home Working / Office Based




August 2022

The Mission of Zinc’s Systems

Zinc’s mission is to help customers protect what matters to them.

Founded in 2004, we are a privately-owned Software as a Service company that delivers trusted security and safety platforms to enterprise and public sector organisations. The business has enjoyed year on year growth, 60+ staff and has a strong UK footprint as well as international reach.

Our growth strategy to date has been focused on client retention and product development as we have aligned ourselves with our clients so that we are informing their roadmap as well as them informing ours. This collaborative approach has led to a number of awards in partnership and application of new technology. As a company, our Synapse product is leading the field of safety and security incident management. We are able to deliver differentiation to our clients across three key sectors – Government, Corporate and Retail.

Zinc’s Values

Dig Deep
Think differently, push boundaries and transfer vision to reality
Understanding what is important to our customers comes first and the rest will follow nicely
Be Nice
We approach our clients and each other with honesty and integrity, every day, in everything we do
We strive to always do what’s right by our people and customers, investing in success and allowing solutions to flourish
We celebrate differences
As a diverse team, we embrace talent & enjoy ideas, ideas and more ideas
No ‘I’
We play as a team, work collaboratively and succeed as a team
Taking pride in our individual area and making it grow from good to excellent
Always looking at the ways we can improve ourselves, our products and what we do. Never settle for “that’s the way we’ve always done it”

Role Overview:

An opportunity has arisen to join our Projects Team as a Temporary Software Configurer, based at Zinc Systems’ head office in Northamptonshire and open to remote workers following training.

Zinc Systems is currently undergoing a large project that is migrating our flagship SaaS product into a new framework ready for the next phase of our expansion.

As part of the process for this, we require extra resourcing for some of the more hands-on administrative tasks relating to our software application; such as configuring question sets, reviewing forms, adding notes and updates to a ticketing system, checking and testing your own work, and updating internal stakeholders with progress.

The successful candidate will work as part of the Projects Team, and will receive full training on processes and procedures to follow to successfully configure the platform.

We’re not actively pursuing anyone with any advanced knowledge of IT. However someone who has experience in using software – either personally, educationally, or through work – is preferable.

Note this is a Temporary role at 37.5 hours per week. For more information, please contact

An outline of key skills we would like the candidate to possess are:

  • Ability to learn quickly and pick up new software easily
  • Has a good grasp of English language
  • Can follow instructions / can plan out their time with assigned instructions
  • Can communicate with others to receive instructions and provide updates on progress
  • Is inquisitive in nature, isn’t afraid to ask questions
  • Is diligent and takes pride in delivering to a high standard
  • Can work quickly and can follow repeat processes

This is a fantastic opportunity to get exposure to a company going through a forward-thinking transition in the Software industry.

Health and Safety responsibilities

  • Follow Group and company policies and procedures at all times
  • Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment
  • Use all work equipment and personal PPE properly and in accordance with training received
  • Report any issues or training needs to your Line manager

Information Security

  • Ensure compliance with Zinc Systems information security procedures in all activities
  • Proactively identify and report security risks to your manager
  • Report actual and suspected security incidents


  • This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder’s role and/or the needs of the business. This position is subject to a probationary period.

Reports To:

Stephen Shackell


Our newly upgraded office is based in a highly desirable Northamptonshire village. 5-10 minutes from Northampton town centre.


We would love to hear from you. Please email your CV to: Stephen Shackell
Direct applicants only.

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