Part of 
Home Insights & Spotlights Support Contact Centre
A British Company 
Insights & Spotlights
Access our living repository of industry insights and platform feature spotlights.
For product sprint release and updates please click here
Insight: In the UK, over 100 retail workers are attacked every day
According to the latest British Retail Consortium (BRC) Retail Crime Survey (covering 1st April 2017 to 31st March 2018)... Read More
Stephen Shackell joins Zinc as Director of Intelligence and Risk.
Today marks another exciting milestone in Zinc’s journey to becoming the UK’s leading Crime and Intelligence software... Read More
Delivering end-to-end turnkey GSOC solutions
Zinc Systems are delighted to announce the launch of our new dedicated website, showcasing our end-to-end turnkey solution for GSOC... Read More
Spotlight: Zinc launches global end-to-end incident management platform for JD Group
Zinc launches global end-to-end incident management platform for JD Group. Our teams have loved working together to deliver an industry... Read More
Spotlight: Next generation Security & H&S Incident Reporting platform for A.S. Watson Group UK
A.S. Watson, the world's largest health and beauty retailer, awards its Incident Management service for Health & Safety and Security... Read More
Insight: Government proposes new law to protect public spaces from terror
Last month, James Brokenshire, Minister of State for Security at the Home Office, announced plans to introduce a law that compels... Read More
Insight: Metropolitan Police - Empty Commercial Premises Advice
Prevention & Partnerships – Metropolitan Police Service
The Coronavirus has necessitated businesses close across... Read More
COVID-19: A message from our leadership team to our customers and community
Together we are facing a truly unprecedented situation. The global COVID-19 pandemic is affecting all of our families, our businesses... Read More
Insights: How can businesses prepare for coronavirus pandemic?
Coronavirus has rightly dominated newspaper headlines with countries closing borders, restricting travel, imposing lockdowns and broadcasting... Read More
Insight: How can you calculate the estimated cost of potential incidents?
Accidents, incidents and near misses can be dangerous and costly with far-reaching consequences, but no matter how many measures you... Read More
Insight: What are the main causes of retail shrinkage?
According to the ‘Retail Security in Europe’ report, shrinkage is costing UK retailers almost £11bn annually &ndash... Read More
Insight: Rising security guard costs: Save time and resources with a proactive approach
Only a matter of decades ago, hiring security guards was one of the most effective measures for protecting people, buildings and assets... Read More
Insight: 5 reasons that tech is in the age of agile
Agile is an approach to project management that challenges the traditional ‘Waterfall’ method of development.
With Waterfall... Read More
Insight: Control room design: Considerations for critical processes
A control room acts as a data hub, allowing organisations to efficiently and effectively monitor multiple information streams and... Read More
Insight: How to best protect your business from environmental issues?
We all have a responsibility to protect and conserve the environment, but it’s particularly important for businesses and organisations... Read More
Insight: How we help protect Critical National Infrastructure (CNI)
Critical National Infrastructure (CNI) relates to buildings, networks, people and processes that keep the UK running. Without a high... Read More
Spotlight: Sophie Malone appointed as Commercial Director of Zinc
Zinc is delighted to announce the recent appointment of Sophie Malone as Commercial Director. This new appointment reflects a pivotal... Read More
Insight: The Benefits of Automated Testing
Within the software development life cycle, testing is one of the most important steps. On a daily basis, we make changes to the source... Read More
Insight: Are you ready for the 5G rollout?
As the talk around superfast "fifth generation 5G" mobile internet continues to grow, we thought it would be beneficial to run though... Read More
Insight: Protecting tall buildings with today's new world threats
Most city skylines are dominated by tall buildings and it makes perfect sense; they can be environmentally friendly, leaving more... Read More
Insight: Civil recovery: A deterrent and a revenue stream
Civil recovery was initially adopted by retailers as a means of challenging crime, acting as a highly effective deterrent. ... Read More
Insight: Risk intelligence sharing: 5 rewards for your organisation
Real-time actionable threat intelligence is an emerging defence concept that’s focused on identifying and minimising cyber or... Read More
Insight: 5 crucial steps to protect your lone workers
Lone workers are those who work by themselves without close or direct supervision. Anybody who works alone, including contractors,... Read More
Insight: Push your business forward with emergency communications
Technology has dramatically changed the competitive landscape but effective communication has always been a key component in driving... Read More
Insight: Why do Loss Prevention Managers depend on data-driven technology?
Loss Prevention Managers play a critical role in protecting company assets and maintaining profitability. They are therefore tasked... Read More
Insight: Building an offender/suspect database: The risks and rewards
Theft is a growing concern for retailers in the UK. Data from the Office of National Statistics (ONS) shows there was an 8% increase... Read More
Insight: How to build a Security Operations Centre (SOC) for your organisation?
A Security Operations Centre (SOC), also now widely referred to as an intelligence centre, plays a pivotal role in helping to protect... Read More
Spotlight: DevOps - A shift in mindset to increase speed, agility and reliability
‘DevOps’ is the combination of cultural philosophies, standards, practices and tools that give organisations the ability... Read More
Insight: How can retailers protect profits and mimimise loss?
Findings from the Home Office’s 2017 Commercial Victimisation Survey found that the cost of retail crime in the UK rose by 15... Read More
Insight: Violence in the workplace: How can you protect your employees?
Violence at work continues to be a critical issue for many businesses in the UK. According to the Crime Survey for England and Wales... Read More
Spotlight: Better understand location data trends & relationships
Powerful Mapping Integrations
It’s said that highly data-driven organisations are three times more likely to report “... Read More
Insight: How asking the right questions leads to valuable data and actionable insight
Asking the right questions during an incident
Incidents can occur at any time, in any workplace. From safety incidents to accidents... Read More
Insight: Security in distribution centres can be breached by both internal and external elements
There is a growing threat of theft, pilferage and collusion in distributions centres, and it’s largely down to the difficulty... Read More
Spotlight: How situational and location-based intelligence improves decision-making
Situational intelligence has long been important in helping organisations make critical decisions, whilst it’s a key component... Read More
Insight: The most dangerous places in the UK revealed
Though the UK is recognised as the 33rd safest country, there are certain counties, towns and cities that are associated with high... Read More
Spotlight: Keith Francis appointed as a Non-Executive Board member of Zinc.
We’re excited to announce that we have appointed Keith Francis as a Non-Executive Board member of Zinc.
Keith's recent appointment... Read More
Insight: Changing The Game With Managing And Communicating With Keyholders
In the world of security, a keyholder is a linchpin in an effective security strategy. They are responsible not only for the primary... Read More
Insight: How To Use Incident Reporting To Adapt Your Business Strategy
For organisations in corporate, distribution and retail sectors, a security strategy is your most important asset. When you’... Read More
Insight: Government Digital Outcomes and Specialists approved
Synapse work with some of the biggest names in both private and public sectors, providing a way to keep employees, customers and assets... Read More
Insight: Synapse supports VSG to win the ‘Best Use Of Technology’ at the BSIA Awards
Zinc has worked with countless businesses, bringing about digital transformations by providing the resources to transfer their operations... Read More
Insight: Integrating Your Alarm Monitoring Software With Synapse
An alarm monitoring system is part of the essential security in most business locations. No matter the size, industry, or security... Read More
Insight: Zinc Digital Awarded G-Cloud 10 Accreditation
Zinc is proud to be amongst the first to have our software platforms available on the new G-Cloud 10 Framework. We have a long history... Read More
Spotlight: Synapse Helps Secure The Capital
2018 marks 100 years since the Women’s Suffrage movement won votes for women. On 10th June, tens of thousands of marchers in... Read More
Insight: Will Synapse's Partnership with Biometrax Provide the Ultimate Deterrent to Shoplifters?
With most constabularies in the UK unable to respond to shoplifting incidents due to a lack of resources, and theft in stores increasing... Read More
Insight: Successfully Taking Your Company Through A Digital Transformation
A Digital Transformation is the introduction of new digital technologies into an environment that had none. It can mean a multitude... Read More
Insight: The Importance of Incident Reporting
Incident Reporting may seem like a laborious task, necessary only for multinational corporations, but to quote the infamous Murphy... Read More
Spotlight: Synapse Become One Of The First To Service Solutions On The New Health & Social Care Network
Synapse and Zinc Digital are proud to announce that we’re amongst the first organisations to be serving our solutions from the... Read More
Insight: Why Keeping Your Security Workforce Connected Is Important
On-site security in the modern day takes more than a walkie-talkie to stay connected. For companies that have multiple locations,... Read More
Spotlight: Activity Wall
We have been working day and night to launch the interactive Activity Wall, which we are pleased to announce is now available for... Read More
Insight: Your Employees Need Protection - Regardless of Location
At Synapse, we work with many companies that need the highest levels of security technology at every location. In these cases, it&... Read More
Spotlight: Multi-Location Incidents
We have improved the multi-location facility within the Incident Reporting module to allow users to either manually select locations... Read More
Insight: Expecting the Unexpected: How to develop a Crisis Communications plan
A Crisis Communications plan in business is how a business moves forward and begins to recover following a crisis.
When it comes... Read More
Spotlight: Preferred Contact Methods
An enhancement to the user profile and notification module now enables users to activate their Preferred Contact Methods.
Once a... Read More
Insight: Agile technology - what is it and how does this approach help me?
Agile Project Management & Development is how we do everything at Synapse. It’s a way of working that’s very different... Read More
Spotlight: S.O.S Emergency Feature
You can now activate an S.O.S Emergency feature on your app. Once activated an S.O.S alert icon appears in the header section of the... Read More
Insight: The Changing Role of the Security Guard
Technology has had an impact on every aspect of our daily lives, both at home and in business. The same goes for the way that the... Read More
Spotlight: Digital Signatures
Sign-offs and approvals are going digital and this is the future we must all look forward to. As part of our "Comms" module we... Read More
Spotlight: Warning Markers & Signals
More and more of our customers are sending Offender information directly to Police & Government Agencies to aide the research,... Read More
Spotlight: Branded Documents & Reports
We have now seperated the "Manage Document Templates" facility from the "Notifications" module and created a new module with "Comms... Read More
Synapse can adapt to any business intelligence requirement.
Find out how Synapse can help your organisation today.
Your login details have been used by another user or machine. Login details can only be used once at any one time so you have therefore automatically been logged out. Please contact your sites administrator if you believe this other user or machine has unauthorised access.