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Martyn’s Law – A call to evolve technology for public protection
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Martyn’s Law, having received Royal Assent and been passed as law, is expected to be enforced in the next 24 months. This marks a milestone in public safety, offering a vital framework to counter the dangerous realities of terrorism.
As momentum grows around Martyn’s Law and its implications, I believe it’s essential that our industry reflects carefully on its response.
The rise of ‘Compliance Tech’ and the risk of opportunism
Many technology providers, like others in the security and event management space, have been quick to promote how their solutions help organisations “become compliant.” This trend, while well-intentioned in some cases, has drawn criticism – and understandably so.
For many organisations, there’s a growing frustration that Martyn’s Law is being used as a commercial hook. It can feel like the human and moral weight behind the Law, born from the devastating Manchester Arena bombing and the tireless advocacy of Figen Murray, risks being overshadowed by opportunistic messaging.
A chance to rethink how we design technology
For us fellow techies, this Law should be viewed as a tool to shape the way we build, design, and evolve technology, always with the end goal of supporting safer spaces and more resilient organisations.
So, rather than claiming Martyn’s Law requires our technology, I’d rather say this: Legislation like Martyn’s Law informs and inspires how we design our platforms.
Critical event management and incident reporting systems are increasingly drivenby the need for:
Faster situational awareness,
Stronger information sharing, and
More accountable decision-making under pressure.
These are not marketing buzzwords, they are the very real outcomes that legislation is pushing all of us, across both public and private sectors achieve.
Our development team doesn’t just ask, “How do we help clients stay compliant?” They ask, “How do we help them embed preparedness into their organisation?”
Supporting education, not selling fear
There is a critical difference between raising awareness and promoting fear, especially in a time when many organisations are still navigating what Martyn’s Law means for them in practical terms.
This is where the responsibility lies for technology providers like Zinc. We must play a role in educating, not exploiting. That means working alongside security professionals, operational teams, and policyholders to:
Clarify expectations from the legislation.
Translate requirements into practical processes.
Offer technology that enhances (not replaces) human judgment and preparedness.
Compliance is just the starting point
I’m not here to tell organisations that buying our software solution is the end of their compliance journey. Quite the opposite – it’s one tool among many in a wider commitment to readiness, vigilance, and care.
Martyn’s Law is about more than legal compliance. It represents a broader societal shift – from reactive security practices to proactive resilience.
This aligns with the direction incident and critical event management is already heading
from siloed alerting and reporting systems to integrated platforms.
From static plans to real-time data and communication across entire estates.
From one-size-fits-all responses to contextualised, intelligence-led decision-making.
Evolving expectations in safety and resilience
In short, it’s not just the law that’s changing. The expectations of the public, staff, insurers, and boards are changing too.
As a company working at the intersection of public safety, security, and operational continuity, we recognise our responsibility. That’s why Zinc is committed to building software that responds to real-world needs, not just regulatory boxes.
Our role is not to push compliance messaging. But to co-create safer environments with our clients, drawing from the best in technology, people, strategy, and shared values.
Martyn’s Law and the tragic event that sparked it, deserve our respect and thoughtful action. For us, that means listening first, innovating responsibly, and always remembering why this matters.
For information on Martyn’s Law please see link below.
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