Spotlight: Multi-Location Incidents

10th February 2018

We have improved the multi-location facility within the Incident Reporting module to allow users to either manually select locations or use an improved mapping tool with drawing capabilities to plot areas/shapes with automated venue/site/user plotting to raise incidents that will impact a wider area and linked locations.

This feature is ideal for reporting incidents impacting an area or reporting of intelligence within a targeted zone that needs to be communicated to multiple locations and users.

Additional features within this function also includes the ability to create “points of interest” while reporting an incident allowing you to report incidents to specific points that are not assigned to Venues/Site within your system. This feature is great for transportation incidents and is being used by logistics/rental/courier businesses for reporting incidents during journies and building a risk analysis on routes.

These features can be turned on/off for specific categories or incidents and restricted to user access levels. For assistance in setting this up, please contact your Account Manager or the Synapse Service Desk team.

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