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The City Security Council
Partnership

City Security Council - Emergency Communication Platform

Objective: Seamless mass communication from the City of London Police in a crises/emergency to the business community within the Square Mile.

CityINTEL is an incident & communication platform enabling the real-time sharing of information from the City of London Police.

The partnership between Zinc, the City Security Council, the City of London Police delivers a credible communication platform for the Square Mile in times of crisis or emergency. The strategic aim is to explore ways to improve collective responses to threats from terrorism, crises or emergencies, which affect the City of London. Powering this initiative is Zinc Systems.

City Security Council & City of London Police - Emergency Communications
Zinc Systems

FUTURE-READY SAFETY & SECURITY
Improving safety & security communications.

Zinc Systems - Critical Event Management & Resilience Platform
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The City Security Council
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City of London Police

Zinc Systems

WORKING TOGETHER FOR A SAFER CITY
The Council’s strategy aims

The CSC is recognised as a leading and authoritative voice of the security industry and one that represents the interests of thousands of security officers. Implementing Zinc's communication platform within the City of London Police control room enables real-time alerts - helping to strengthen public safety and resilience across the Square Mile.

City of London Police - Protest

Detection
Leveraging intelligence-sharing and real-time communication to enhance situational awareness, early identification of threats with swift mitigate actions.

City of London

Prevention
Through Zinc's technology, secure building information forms are stored holding key contact information, risks, medical equipment and security support.

City of London Police

Deterrence
Threats and incidents are logged, tracked and geo-mapped in Zinc's platform - enhancing security and resilience across the City of London.

City of London, Bank of England & 22 Bishopsgate

Response
Seamless communication ensure a rapid, coordinated response to incidents, minimising impact and reinforcing the City’s ability to manage crises effectively.

Zinc Systems

DISCOVER THE POWER OF PROTECTION
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Zinc, City Security Council & The City of London Police

Zinc Systems

FUTURE-READY TECHNOLOGY
Zinc's technology in action

This technology-driven approach, powered by Zinc, improves security coordination and public safety across the Square Mile.

  • Real-time alerts – Enables instant communication between security teams and emergency services, reducing response delays. Security and shared intelligence are critical to the City with counterterrorism, crime and protest threats continuing to evolve.
  • Centralised Building Information Forms (BIFs) – Provides quick access to site details, contacts, access points, evacuation routes, and risks, ensuring responders have access to key information to support decision-making during incidents if required.
  • Situational awareness – Live mapping provide a clearer understanding of evolving threats.
  • Analytics – Interactive dashboards to support security strategies and crisis preparedness.
Zinc Systems
City Security Council - Realtime Alerts & Situational Awareness

STRONGER TOGETHER
Collaboration with City Police Forces improving community safety

With the current UK threat from Terrorism remaining at ‘Severe’ meaning an attack is highly likely. The CSC’s strategic aim is to explore ways to improve collective responses to threats from terrorism, crisis or emergencies, which affect the City of London.

The idea for the Council came about as the Step Change in the volume of disrupted terrorist attacks and attacks on the UK grew during 2016. In addition, the Home Office through JSARC (Joint Security and Resilience Centre) is working on plans and ideas that will see, over the next few years, more of the public domain being ‘policed’ by private security companies.

 

Zinc Systems

THE CITYINTEL PLATFORM
What are the key components to the CityINTEL platform?

Incidents & Intelligence
Report a wide range of incidents, threats and critical events with automatic escalation pathways.

Mapping
Visualise the location of the event, threats and nearby locations using an integrated mapping tool.

Notifications
Automatic or manually triggered alerts and notifications using a wide range of communication methods.

Audit Timeline
Transparency of all updates, actions and activities conducted on an event, displayed in a clear timeline.

Criticality
Severity & priority levels and escalation protocols based on the impact to the location and safety of people.

Statuses
Use statuses to manage the stages and processed required of an event to move it from start to finish.

Analysis
Map key metrics and unlimited reporting suites and dashboards using flexible widgets - add lists, counts, graphs & maps.

Data Restrictions
Management and control over user access & permissions defining which user group can use specific features.

Zinc Systems

THE FUTURE OF SECURITY
Interested in finding out more?

Discover how our partnership is transforming security in the City of London. Contact us today to learn more about our innovative approach to safety, collaboration, and crisis response.

Contact Zinc Systems Contact the City Security Council

Zinc Systems

SEE IT IN ACTION
Testimonials

Ian Dyson, City of London Police
The City of London Police
The City of London

Communication in its widest manifestation is the single thing that can turn victory into defeat in terms of how policing and law enforcement partners manage any incident.

As we all work towards that one overriding priority of keeping the City safe, situational awareness and sharing of information is absolutely vital and I am convinced using technology and the CityINTEL platform alongside our security officers on the ground, will ensure the safety of individuals living, visiting, or working in the City.

Our partnership with the City Security Council and the CityINTEL platform, is pivotal to increasing the wider security posture of the City as a geographical area.

Whenever we want to get suitable and controlled messaging to a mass audience as soon as possible or assisting security staff at premises where direct action protests pose risk of building incursions, the CityINTEL platform is innovatively designed by Zinc Systems and provides an ability to allow our Force Control Room and Strategic Command Teams to message out to an increasing number of buildings across the City.

Each incident is different so providing secure and detailed information immediately allows building security teams to assess their own vulnerability and take proportionate actions that mitigate the risk while still allowing for business activity to continue. It also means that the security officers on the ground can operate as additional eyes and ears on our behalf and relay information back to us which we can act upon.

There is no doubt the CityINTEL platform significantly improves the safety in the City of London.

The City of London Corporation has been involved and intrinsically linked in the formation and development of the City Security Council, with industry leaders in the security industry and City of London Police.

The City Security Council are national leaders in innovation, nurturing mutual respect, facilitating and co-ordinating relationships across a normally competitive environment, with a mutual drive and passion to work collectively to create a safe City keeping the very large numbers of people safe in what is increasingly a more economically diverse and vibrant community. The CityINTEL unique comms platform leads on messaging and co-ordination across the City assisting both Police and City of London Corporation in moments of crisis.

It improves communication and increases efficiency immensely by providing real time information to the right people at the right time. It is a unique and powerful platform. Unfortunately, due to the City’s Iconic Status and being the leading Global Financial Sector, the City of London has continued to be a targeted by those who are intent on acts of terrorism. Innovative security projects like the CityINTEL platform from the City Security Council help us work across the City in providing mitigation, response, messaging and recovery from these atrocious attacks.

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PARTNERSHIP
Frequently Asked Questions

CityINTEL has been installed within the CoLP Joint Command Control Room (JCCR) to communicate briefings on up-and-coming events, live incidents, and updates as they progress.

Each building within the City of London which is guarded by a registered CSC member will receive immediate notifications from the JCCR to both their control rooms and nominated users.

Communication will be targeted to individual buildings, by geofenced areas, as well as used to broadcast more generally. To support the policing of the City each building is loaded on to the platform with key information regarding life safety systems such as trauma packs, defibs, evacuation routes and dangerous substances; all which provide the police with a unique view of the City as they manage incidents.

Holding Sensitive Data - City Security Council (CSC) Members are competing companies, therefore demonstrating security and data segregation on the platform was essential to gain trust and commitment from each provider.

Information Security - A key criteria of the platform was to have ISO 27001 and Cyber Essentials. Zinc has passed an information security audit through the Risk Ledger platform as prescribed by the CoLP.

Secure transfer / security assurance - All information transferred under this protocol is security assessed by the CoLP information security team and is subject to periodic reviews. Parties to this protocol have shared their respective information security policies to provide assurance that secure processing is in place.

You are In safe hands

  • ISO 27001 & Cyber Essentials
  • G-Cloud Government Framework Approved
  • Crown Commercial Service - CCS
  • Google Partner
  • AWS - Amazon Web Services Secure Hosting Infrastructure
  • SIA - Security Industry Authority
  • OWASP - The Open Worldwide Application Security Project