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IntegrationsLike many tech titans, we also began our journey as a startup in humble garage - today, we are proud to protect some of the world’s leading organisations.
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Verify Case Build stronger cases with speed and confidence.
Capture, organise, and connect evidence in one place. Link people, statements, timelines, actions, media, and incidents into a single case file. Review it, analyse it, and share it — the moment it matters.
Effortless capture
Log evidence in seconds, straight from the scene.
Faster Resolution
Structured investigations close cases quicker.
Connected dots
Link offenders, witnesses, victims, and data in one narrative.
Complete visibility
Build audit-ready case files. No blind spots.
Strengthen investigations with structured evidence management. Stay accurate. Stay compliant.
Track repeat offenders, link incidents, and build the intelligence that protects your sites and staff.
Record witness statements that hold up, from investigation through to case resolution.
Capture injuries, impact and welfare needs - accurately and compliantly.
Log every vehicle and asset linked to a case, and follow it through.
Track every loss - direct, indirect, and product-specific - with precision.
Turn case data into actionable intelligence, before the next incident happens.
93% Reduction in OCG-linked incidents
64% Reduction in both potential & actual loss
91% Incident quality control achieved
80% Faster case preparation
60sOffending patterns identified
<5MinsTo create a Police Ready Pack
Before Zinc, our team was spread across multiple systems, building evidence packs by hand and chasing information across folders. Now everything is in one place. Cases are complete, visible, and ready for action, and a fully linked Police Ready Pack can be created in under five minutes.
We've cut case preparation time by up to 80%. The platform surfaces offending patterns in minutes, which means our deployments are targeted and intelligence-led rather than reactive. It's fundamentally changed what our team can do.
The case management module has completely changed how we collate and manage crime within our crime centre. The tool has enabled us to identify key risks more quickly and more effectively. Before adopting the case management module, everything was manually input and extracted. This does it all... an absolute gamechanger for us.
Read more22 Bishopsgate is the tallest skyscraper in the City of London standing at 278 m (912 ft) tall with 62 storeys. It's game-changing workspace occupies a prominent site in the financial district.
As Britain's smartest building, Zinc's platform manages and controls all security, safety and risk events, as well as providing critical alerting to occupiers during fire evacuations.
MediaCityUK is a 200-acre mixed-use property development on the banks of the Manchester Ship Canal and its principal tenants are media organisations such as ITV, BBC and also the Quayside MediaCityUK shopping centre.
Integrating Zinc into the MediaCity security team, is a significant step forward in safeguarding the vibrant hub where security is paramount in such dynamic environments.
A super-connected building situated above Paddington Station and is the only station in London with direct access to all mainland stations. The smart mixed-use building is home to major global companies offices, 40 shops and restaurants.
The team use Zinc to report, manage and analyse all critical events and activities, ensuring the highest levels of safety and security.
The City of London Corporation, officially the municipal governing body of the City of London is the historic centre of London and the location of much of the United Kingdom's financial sector.
Zinc has been rolled out across all property assets to report, investigate and analyse all critical events across the complex property portfolio.
Graff is a British multinational jeweller with global locations and home to the most fabulous diamonds and jewels in the world.
"We were looking for a global incident and intelligence platform to encompass all our requirements. Zinc allows us to analyse all global threats, which allows us to manage the risks and inform teams of all operational tasks & threats from one very easy to use platform."
Amazon Studios is an American television and film producer and distributor that is a subsidiary of Amazon. It specialises in developing television series and distributing and producing films in more than 240 countries and territories worldwide.
Zinc was awarded a contract to delivery command, control and communication for all incidents at premier film studios.
Virgin Money is a financial services company offering retail and business banking and part of the Virgin Group.
"What could have been a daunting and complex mobilisation, turned out to be seamless and enjoyable, we felt engaged every step of the way. SYNAPSE is a game-changing addition to our organisation; we continue to refine the system to our needs and the team have been open to our feedback in this regard. Been a smooth process all the way through." Physical & Personal Security Team
Victoria's Secret is the world's go-to label for giving women everywhere one-of-a-kind lingerie, sleep, beauty and accessories.
"Implementation of any system is a challenge in any business and aligning all departments and actions was no easy task - but the team at Zinc were on hand literally day & night to ensure we achieved success."
Join our growing community of world-leading customers and unlock rapid ROI with Zinc's innovative platform. Easily adaptable to your unique challenges, Zinc empowers your organisation to accelerate success and drive measurable impact.
Loved by users
Outstanding usability and flexibility, ensuring a positive experience every time.
One unified platform
Expand at your own pace with an industry-leading and award winning modular platform.
Reliable & secure
Highly trusted for reliability and robust security - providing complete peace of mind.
World-class support
Delivering exceptional rapid support, assistance - ensuring customer satisfaction.
Agile & innovative
Consistently delivering cutting-edge solutions evolving market and customer needs.
There’s a version of a retail crime team that spends most of its time building PowerPoint decks. Not investigating. Not analysing patterns. Not identifying the organised crime groups quietly working their way through a store portfolio. Building slides. Compiling evidence packs by hand. Moving between systems, chasing references, trying to reconstruct a timeline from data […]
When a serious incident occurs (a theft, a violent altercation, a data breach with a physical element), the investigation that follows is just as important as the initial response. Yet for many facilities and retail security teams, that investigation still happens across a patchwork of emails, spreadsheets, paper records and shared drives. Security investigation software […]
Retail crime is not random. The same offenders, the same organised groups, the same methods, showing up across your estate, your competitors’ estates, and the wider sector. Yet most security and loss prevention operations still respond to incidents one at a time, in isolation, without the data infrastructure to connect the dots. That’s exactly the […]
Retail crime is not random. The same offenders, the same organised groups, the same patterns, all showing up across your estate, your competitors’ estates, and the wider sector. Yet most security operations still respond to incidents one at a time, in isolation, without the data infrastructure to connect the dots. That’s the problem crime intelligence […]
How to build case files that hold up when it matters most. Good investigators don’t lose cases. Broken processes do. There is a version of this problem that every security and risk professional recognises. An investigation that should have been straightforward – the evidence was there, the people were identified, the timeline was clear – […]
Case management software is the tool. Investigation management is the discipline - the processes, evidence standards, and structured workflows that determine whether a case actually holds up when it matters. The two are closely related, but not the same thing, and understanding the distinction is important when evaluating platforms.
For a detailed breakdown of what good investigation management looks like across different contexts - from loss prevention and commercial real estate to insurance case files and critical event investigations - see our complete guide: From Incident to Evidence: A Practical Guide to Investigation Management.
Yes. Case Management pulls data from every module into one shared dashboard, so your incidents, notifications, and threat intelligence sit alongside your case data automatically. It's a single source of truth for your operation, not a live, two-way integration between separate systems.
Yes. We support data migration from other case management systems or spreadsheets as part of onboarding. Our team maps your existing data to Zinc's structure before go-live.
Most customers are up and running within weeks, not months. Configuration is tailored to your workflows, incident types, and approval chains from day one.
Yes. Access is controlled by team, region, or role, so only the right people see a case. External partners, such as police or insurers, can be given controlled access too.
Yes. Teams can collaborate on the same case, with controlled access for each contributor - FM, H&S, AP, LP, or HR.
Yes. Evidence, including photos and statements, can be captured directly from a mobile device on-site and attached to a case immediately.
An MG11 is the formal witness statement format used in the criminal justice system of England and Wales. It records what a witness saw, heard, or experienced, and can be used as evidence in court. Zinc includes a ready-to-use MG11 template on the platform.
A single record of known suspects and offenders helps your team spot repeat behaviour, link cases faster, and respond with the right context. It also keeps evidence organised and defensible, if a case reaches court.
Set clear criteria for what leads to a ban, and document every incident consistently before adding someone to the register. Restrict access to authorised staff, keep it compliant with data protection law, and give people a clear route to appeal.
Yes. Using our APIs, you can export case records to a third-party facial recognition system, or trigger a face-match alert inside Zinc to notify your security team.
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