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Postroom Management

Managing inbound and outbound mail securely.

Gain full control over your mailroom operations with real-time tracking, notifications, and audit-ready reporting. Every item is accounted for – with full chain-of-custody oversight.

Postroom Management

Trusted by teams who never lose track of what matters.

22 Bishopsgate
Amazon Studios
ISS & City of London Corporation
Graff Diamonds
Virgin Money
The Crown Estate
Allied Universal
JLL
Knight Frank

Zinc Systems

Make lost packages a thing of the past.

Postroom Management

Full traceability
Track every item from arrival to collection with certainty.

Postroom Management

Instant alerts
Automatically notify occupiers or recipients on status updates.

Postroom Management

Easy handover
Verify collections with signatures, photos, or digital receipts.

Postroom Management

Smart insights
Analyse volume trends to improve staffing and peak planning.

Key Postroom Management Features

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Track every parcel with confidence.

  • Log all inbound and outbound items with barcode, courier and recipient details.
  • Scan barcodes via camera or scanner to verify each item.
  • Generate unique ID's for internal tracking.
  • Flag perishable or high-priority parcels instantly.
  • Capture photos, condition checks and signatures.
  • Maintain full chain-of-custody with editable records and audit history.

Process with speed and precision.

  • Scan and sort parcels quickly using guided workflows.
  • Apply priority tags and service-level agreement rules automatically.
  • Record item condition and optional X-ray screening results.
  • Edit, reassign or dispute records with a complete audit trail.
  • Digitise trolley, delivery and collection actions to reduce paper.

Notify the moment it matters.

  • Send instant alerts when items are logged, delivered or ready for collection.
  • Trigger notifications when parcels are assigned to a user.
  • Provide clear delivery statuses to reduce delays and disputes.
  • Improve query resolution with verified audit trails.
  • Boost satisfaction with fast, transparent communication.

Report with total clarity.

  • View dashboards with filters by time, location, type and status.
  • Track SLAs, delivery volumes and occupier-level performance.
  • Spot trends in priority types, conditions and bottlenecks.
  • Export reports for audits, compliance and performance reviews.
  • Customise dashboards for buildings, teams or regions.

Zinc Systems

Ready to transform your delivery operations with total transparency?

Zinc Systems

Smarter deliveries, simplified control

  • Full chain-of-custody
    Improved delivery flow with a single, connected process from receipt to collection.
  • Secure digital records
    Reduce manual admin time with streamlined, digital-first workflows.
  • Enhanced accountability
    Enhance security and accountability across the entire postroom journey.
  • Improved experience
    Strengthen occupier experience with faster, more predictable deliveries.
  • Operational insights
    Gain confident oversight across teams, buildings, and courier partners.
  • Continuous improvement
    Drive improvement through long-term performance trends and optimisation opportunities.
Zinc Systems
Postroom Management Software

Greener, faster, more accurate.

  • Efficiency Improvements
    Boost overall efficiency with smoother, streamlined postroom workflows.
  • Minimised errors
    Reduce errors through clearer processes and consistent handling standards.
  • Paperless environment
    Support a paperless operation that cuts waste and promotes greener working.
  • Sustainability boost
    Lower the environmental impact of day-to-day mailroom activity.
  • Faster retrieval
    Improve service quality with faster, more dependable internal delivery experiences.
Zinc Systems

Our impact in numbers

75%Reduction in lost parcels
Barcode scanning and audit trails prevent costly misplacements.

90%+Reduction in paper usage
Eliminate printed slips, logs, and duplicate forms.

50%Fewer disputes or escalations
Photo evidence and condition logging resolve issues instantly.

100%Digital audit trail
Compliance, security, and accountability - built into every delivery.

2 hoursSaved daily, per busy site
Cumulative efficiency from automation and search functionality.

22%Improvement in staff retention
Providing intuitive, modern tools boosts morale & reduces frustration.

Zinc Systems

Case studies

Media City, Salford UK
22 Bishopsgate, London - Protected by Zinc
Mansion House, London

MediaCityUK is a 200-acre mixed-use property development on the banks of the Manchester Ship Canal and its principal tenants are media organisations such as ITV, BBC and also the Quayside MediaCityUK shopping centre.

Integrating Zinc into the MediaCity security team, is a significant step forward in safeguarding the vibrant hub where security is paramount in such dynamic environments.

Read more

22 Bishopsgate is the tallest skyscraper in the City of London standing at 278 m (912 ft) tall with 62 storeys. It's game-changing workspace occupies a prominent site in the financial district.

As Britain's smartest building, Zinc manages and controls all security, safety and risk events, as well as providing critical alerting to occupiers during fire evacuations.

Read more

Mansion House is the official residence of the Lord Mayor of London. It is a Grade I listed building and used for some of the most formal official government functions located across from the Bank of England and the Royal Exchange.

Zinc enhances safety/security operations and during critical incidents supports protecting high-value assets that require special attention.

Read more
Zinc Systems

Why Zinc?

Join our growing community of world-leading customers and unlock rapid ROI with Zinc's innovative platform. Easily adaptable to your unique challenges, Zinc empowers your organisation to accelerate success and drive measurable impact.

Why Zinc? Loved by users

Loved by users
Outstanding usability and flexibility, ensuring a positive experience every time.

Why Zinc? World-class support

One unified platform
Expand at your own pace with an industry-leading and award winning modular platform.

Why Zinc? Reliable & secure

Reliable & secure
Highly trusted for reliability and robust security - providing complete peace of mind.

Why Zinc? Agile & Innovative

World-class support
Delivering exceptional rapid support, assistance - ensuring customer satisfaction.

Why Zinc? Join our community

Agile & innovative
Consistently delivering cutting-edge solutions evolving market and customer needs.

  • Ready for better shift handovers and cleaner DOB logs?

  • BOOK DEMO

Postroom Management Insights

The Benefits of a Digital Postroom Management Tool

The Benefits of a Digital Postroom Management Tool

Why modern organisations are transforming how they handle mail, parcels and, on-site logistics Managing incoming and outgoing mail might sound like a simple operational process — but for most organisations, it remains one of the last paper-heavy, manual workflows still slowing teams down. As hybrid work models expand, parcel volumes rise, and security expectations tighten, […]

Explore our modules.

Incident Management software

Navigate Crises, Maintain Continuity

Incident Management

Mass Notification system

Inform Quickly, Protect People

Mass
Notification

Case Management System

Secure Evidence, Connect The Dots

Case Management

Patrol Management system

Secure Operations, Ensure Compliance

Patrol
Management

Audits Checks Inspections

Get compliance right, everytime

Audits, Checks & Inspection

Task Management software

Get things done, the right way

Tasks &
Procedures

Daily Occurrence Book

Stay Agile, Ensure Resilience

Daily Occurrence Book

Keys & Asset Management

Smart tracking, protect assets

Key & Asset Management

Visitor Management

Smart, secure visitor experiences

Visitor Management

Postroom management

Full traceability, track every parcel

Postroom Management

Threat Intelligence

Seamless Actionable Intelligence

Threat
Intelligence

Data Analysis Software

Smarter insights, stronger outcomes

Data Analysis & Reporting

Artificial Intelligence

The future, intelligently engineered

Artificial Intelligence

Admin Console

Configure Fast, Adapt Instantly

Administration
Portal

Integrations & APIs

Connect Systems, Scale Smarter

Integrations

Resources: Frequently Asked Questions

DOB stands for Daily Occurrence Book

A Daily Occurrence Book (DOB) is a structured log used by security, facilities, and operational teams to record key events, incidents, and routine activity during a shift. It provides a clear timeline of what happened, when, and who was involved, supporting handovers, audits, and incident investigations.

Typical entries include incidents (alarms, trespassing, lost property), key events (contractor access, deliveries, drills), and routine activity (patrol checks, lock/unlock procedures, CCTV checks).

Log entries promptly and accurately. Use objective language. Keep formats consistent across shifts. Attach supporting evidence where relevant. Review logs regularly to identify patterns and follow up on open items.

Digital DOBs give teams real-time access, faster entry, and instant search across all records. There's no risk of lost books, illegible handwriting, or gaps in the audit trail. Compliance is built in, not bolted on.

The DOB provides the chronological foundation for any incident review. Reviewers use it to reconstruct the sequence of events, assess decisions made, evaluate response times, and identify gaps in communication or resource deployment.

Because Zinc's DOB links directly to your Incident Management module, review teams can move between the live incident record and the underlying DOB entries without switching platforms.

Zinc brings together data from your DOB, Incident Management, and Patrol Management in a single analytics view. Managers can see DOB entries alongside related incidents and patrol records without switching between modules, giving them the full context for any review or investigation.

Yes. Zinc's DOB is built for multi-site operations. Filter logs by site, team, or location. Supervisors get a single view, regardless of how many sites they manage.

Access is role-based. Operatives log entries. Supervisors review and escalate. Managers access reports and exports. Administrators control permissions. Every action is tracked against a named user.

Zinc's DOB helps venues and operators meet their documentation and record-keeping obligations. Detailed audit trails, timestamped entries, and export-ready reports support compliance reviews and inspections.

Find out more in our Guide to Martyn's Law.

Yes. Zinc works across desktop, tablet, and mobile. Operatives can log entries on-site in real time, without returning to a desk or waiting until the end of a shift.

Read our guide to security log best practice: What to record, how to structure entries, and how to get more value from your daily logs.

You are In safe hands

  • ISO 27001 & Cyber Essentials
  • G-Cloud Government Framework Approved
  • Crown Commercial Service - CCS
  • Google Partner
  • AWS - Amazon Web Services Secure Hosting Infrastructure
  • SIA - Security Industry Authority
  • OWASP - The Open Worldwide Application Security Project
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