Synergy

ENABLING TRANSFORMATION

People Sourcing, Deployment & Tracking

Synergy's technology enables the sharing of data via a resource repository for staff out in the field to gain quick access to documents, policies, useful links, frequently asked questions, news updates and receive automatic alerts and notifications relating to the individual clients and locations. The system is both web and app based, enabling online and offline access and use by staff wherever they are located and is securely accessible 24/7.

Complete control

The Synergy platform is easy to roll-out and deploy across a wide range of organisations. The intuitive management system allows complete control of available resources based on location, user's roles and access levels.

The workflow and resource repositories allows the quick management of people, sites and the sharing of information anywhere anytime with notifications and mandatory reads providing ease of reporting data and efficiency of communications.

Discover useful insights with centralised control of people within your organisation. Benefit from the secure storage of staff/employee records, customer contacts, candidate/applicant tracking and administrator management with fully integrated organisational hierarchy capability for roles, grades and access levels.

  • Staff/Employee Records
  • Customer & Suppliers
  • Prospect Management
  • Applicants/Candidates
  • TUPE Management
  • People & Talent Mapping
  • Skill Insights
  • Performance Management

The Synapse platform provides a powerful, easy-to-use applicant/TUPE tracking system to help manage complex recruitment drives/staff transfers with an integrated talent pool, streamlining the end-to-end process and enabling teams to move faster and work smarter.

Synapse securely holds a comprehensive database of all Venues/Sites that are geographically mapped with all supporting datasets such as operating hours, footfall, onsite staff, escalation details, specific risk profiles relating to the buildings composition (floors, windows, doors, physical security), access zones for staff and public, a full asset register for equipment onsite and a photo gallery.

Customers can easily create new data capture forms, rules and conditions estate wide or specific to a property to enable additional risk reporting and profiling including the creation of profiles, surveys, policies, cyber/IT setup, contingency planning and operational procedures to be applied and mandated with time restrictions for completion.

The content management and sharing of data via a resource repository to gain quick access to resources within your organisation such as documents, policies, useful links, forms, frequently asked questions, news updates and receive automatic alerts and notifications relating to the individual, role, access level and location - helping to streamline, audit, report and improve operational efficiencies.

  • Documents
  • Mandatory Reads
  • FAQs & Ask A Question
  • Useful Links
  • Videos & Media
  • Images
  • Online Forms
  • Latest News & RSS
  • Product Line Information
  • Marketing Collateral
  • Sales Presentations
  • Policy & Contract Vault

The Synapse platform is both web and app based, enabling online and offline access by users adapting to where the are located and is securely accessible 24/7 enabling people to access key resources quickly and easily.

The Synapse platform provides everything you need to create comprehensive workflows, assign, schedule and track task progress from start to finish and act as a central operational management system for day-to-day activities such as two-way communications, issuing of tasks and checklists, scheduling of activities all completed through a simple to use, intuitive touch-points and selections.

  • Individual/Team Tasks
  • Dynamic Workflows
  • Task Templates
  • Deadlines & Priorities
  • Geo-Fence Triggered Tasks
  • Allocation of Online Forms
  • 2-Way Notes & Comms
  • Operational Tasks
  • Task Dependencies
  • Workflow Tasks
  • Digital Signatures
  • User Confirmations

Automatic alerts and notifications are generated, sending notifications to specified contacts using preferred communication channels and also acts as a central operational management system for day-to-day activities such as two-way messaging, request for surveys, issuing of tasks and checklists, viewing of reference documents and reports.

  • Messaging Service
  • Push Notifications
  • Private In-mail
  • Voice & Video Calls
  • On-screen Alerts
  • Email Notifications
  • 2-way Messaging
  • Two-factor Authenication

A fully integrated messaging service enables you to send and receive communications and ensure deliverability using intelligent delivery features. The in-built two-factor authentication service strengthens traditional communication to ensure responses are made in critical times. Common communication methods include email, SMS, MMS, Push, Voice, Video, on-screen alerts, two-way chat messaging and video wall alerts.

The Synapse intelligence database provides simplified Management Information (MI) Reporting templates and real-time dashboards to enable at-a-glance intuition and knowledge to the analysts. The comprehensive reporting suite provides realtime access to data and dashboard can be customised to specific users and roles.

Automated reporting packs can be setup and scheduled providing management information in an efficient timely manor.

  • Live Dashboard
  • Staff/User Reporting
  • Progress Reporting
  • Audit Trails
  • Content Analytics
  • Location Reporting
  • Customer KPIs
  • SLA Reporting
  • Compliance Reports
  • HR Analytics
  • Trend Reporting
  • Contract v Actual

Streamlining your business

Trusted by some of the worlds largest organisations,
the Synapse platform provides everything you need
to create comprehensive workflows for your
business operations.







Imagination to Application

Our award-winning technology has an impressive track record in delivering proven solutions in
Government, blue chip and SME environments. The Synapse platform provides an agile digital platform
that can be completely customised to transform your business requirements. 

How can Synergy benefit your organisation?

Reportable Operational Activities

Reportable Operational Activities

Utilise the Synergy platform for a wide range of day-to-day operational activities that requires a specific workflows, data capture or the completing of tasks and checklists within allocated timescales with complete auditing.

Workflow Automation

Workflow Automation

Dynamic question sets that are specific to that user’s role and the location can be easily created within Synapse, triggering customisable workflows, ensuring all necessary information is captured within a defined process and automatically assigning statuses, priorities and severity levels.

Geo-Triggers

Geo-Triggers

Create specific geo-triggers within the Synapse platform to automatically raise tasks and checklists, digital forms/surveys and/or display resources when a user enters a geo-fenced area. This enables complete control over the operational activities at a site or specific location within a site.

Communications

Improved Communications

Communicate to users using a wide range of methods and setup automatic alerts and notifications to specified contacts using preferred communication channels on specified triggers and activities. Use Synapse to act as a central operational management system for day-to-day communications such as two-way messaging, issuing of tasks and checklists, viewing of reference documents and reports.

Centralised People & Site Management

People & Site Management

Using a centralised database, simply manage users out in the field and easily report a wide range of workflow activities, share data, and gain quick access to documents, policies, useful links, frequently asked questions, and news updates. Automatic alerts and notifications relating to the user’s role and current location can also be sent, helping to streamline and improve operational activities and efficiencies.

Reporting & Compliance

Reporting & Compliance

Synergy provides real-time reporting through simple to use, intuitive touch-points and selections. It gives complete management over form templates, validation, communications and actions for each incident type, ensuring high quality quantitative data is captured for auditing and compliance purposes.

Highly secure,
flexible and scalable

The Synergy platform allows you to simply assign, schedule and track progress from start to finish and act as a central management system for day-to-day activities such as two-way communications, issuing of tasks and checklists, scheduling of activities all completed through a simple to use, intuitive touch-points and selections.



Help drive better
business decisions

The Synergy platform provides simplified Management Information (MI) Reporting and real-time dashboards to enable at-a-glance actionable insight for your staff to help drive better business decisions.

The NHS use Synergy for the staff testing,
training and reporting of Personal Protective Equipment (PPE),
Respiratory Protective Equipment (RPE) and Health & Safety (H&S)
training and compliance record keeping.

Synergy is accessible on all major browsers and the mobile app is compatible on Android, Apple iOS and Windows devices. Synergy operates across all screen sizes for smart phones, tablets, screens and video walls, allowing for easy adoption on existing hardware and bring-your-own-device (BYOD) users. The mobile app operates both online and offline, with an integrated smart sync feature for when internet connectivity is temporarily unavailable.

Key Features

Incident Reporting

Operations Database

• Intelligence database
• Content management
• Multi-level access control
• Form management
• Workflow management 
• Communication templates
• Fully branded
• Platform configuration

Incident Reporting

User App

• Browser web app
• Mobile Installable app
• Intuitive & fast interface
• Quick data reporting
• Location aware
• Comms & tasks
• Resource library
• User tracking

Incident Reporting

Communications & Actions

• Notifications & alerts
• Push/on-screen alerts
• Communication templates
• Priority & severity alerts
• Tasks and checklists
• Escalations
• Automated bulletins
• Mandatory reads

Reporting

24/7 Reporting

• Realtime dashboard
• Site/location reporting
• Estate reporting
• Trending & mapping
• Data feeds
• Data export
• Performance reports
• Audit trails

Operational Platform

The adoption of Synapse has driven efficiencies, improved safety and security, and reduced financial loss to a large number of organisations.

Zinc Customers

Synergy can adapt to any business operations requirement.
Find out how Synapse can help your organisation today.

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