Education Incident Management

Critical Event Management platform delivering protection and assurance.

Creating safer a campus with SYNAPSE, where risks are effectively managed, crises are swiftly addressed, and the overall security and well-being of students, faculty, and staff are ensured.

With Zinc, universities gain unmatched control over campus safety and compliance. By automating processes and providing a single pane of glass for oversight. Zinc strengthens campus security, streamlines emergency response, and ensures a safer and more resilient university environment.

Our user-friendly, fully configurable platform delivers absolute protection for people and brands, supporting all security, risk and safety teams. With Zinc, you can maintain business continuity and resilience while enhancing experiences and making everyone feel safe.

A MODULAR PLATFORM TO GROW WITH YOUR NEEDS
An overview of our platform's capabilities

Incident Management & Investigations

Incident management & investigations tool empowering control, cost reduction, and faster crisis recovery.

Quickly report any type of incident
Manage incidents end-to-end
Automate emergency operating procedures
Analyse incidents & identify trends
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Mass Notification & Emergency Communications

User-friendly tool enabling quick communication, connectivity, and safety in critical situations.

Automate notifications when an incident occurs
Rapidly initiate pre-defined critical alerts
Send occupier briefings
Alert via SMS, Email, WhatsApp & In-App
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Workplace Health & Safety Management

Enhance safety and streamline compliance with a user-friendly health and safety platform.

Identify hazards early – report and investigate
Capture involved parties & injuries at source
Easily assign and track actions
Complete visibility of all H&S activities
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Patrol Management & Compliance Activities

Achieve efficiency and control at your fingertips with our patrol management & compliance tool.

Simple complete patrols, checks & audits
Scheduled or ad-hoc patrols & activities
Verify activities & complete actions
Full audit trail and accountability
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Digitalise Forms & Operational Processes

Interactive tool with customisable interface for paperless, resilient control room operations.

Digitalise control room & building operations
Rapidly add daily occurrences, logs & requests
Official record & documented history of events
Create a paperless environment
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Threat Intelligence & System Integrations

Leverage an integrated verified threat intelligence feed to identify risks around you & disseminate alerts.

24/7 integrated verified threat intelligence alerts
Live mapping for situational awareness
Receive and share intelligence alerts
Integrate 3rd party systems with ease
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PROTECTING PEOPLE, ASSETS & BRAND
Is your campus prepared
for today's challenges?

The digitalisation and unification of critical event management is mission critical, driving compliance and efficiency in the prevention, detection, response and recovery of an incident.

SUCCESS STORIES
We help protect complex campus environments.

Security Solutions for Educational Excellence.
Middlesex University London is a top 6 UK university in Times Higher Education Young University Rankings 2024 and for five years and counting, London is the best student city in the world according to QS Best Student Cities.

Zinc's platform, in collaboration with ISS security, is tasked with safeguarding the London campus, which hosts a community of over 15,000 students and 1,700 staff members. The platform is a vital tool for scheduling, executing, and analysing security patrols, as well as reporting incidents in this dynamic and complex environment.

Middlesex University
- London, UK

Ensuring Safe Learning Spaces for Future Leadershe City of London Corporation, the official municipal governing body of London's historic center, oversees one maintained primary school and ten sponsored academies through the City of London Academies Trust. Additionally, it supports three independent schools. Together, these are referred to as the 'City of London Family of Schools.

Synapse has been rolled out across all property assets to report, investigate and analyse all critical events across the complex property portfolio.

City of London Corporation
- Governing Body

Secure Campuses, Secure Futures.
MediaCityUK is a 200-acre mixed-use property development on the banks of the Manchester Ship Canal and its principal tenants are media organisations such as ITV, BBC and also the Quayside MediaCityUK shopping centre.

Integrating Synapse into the MediaCity security team, is a significant step forward in safeguarding the vibrant hub where security is paramount in such dynamic environments.

Media City
- Salford, Greater Manchester, UK

IMPACTS OF SECURITY INCIDENTS
Our customers partner with us,
as they demand the highest levels of control,
to avoid being an industry statistic.
Source: Allied Universal World Security Report 2023

29%

Average decrease in stock price due to a significant security event.
$1 TRILLION

Revenue was lost in 2022 due to physical security incidents.
47%

Believe that economic unrest will be the next biggest security-impact.
83%

Companies said physical security threats will increase next year.

CORE FEATURE LIBRARY
A platform built with our users in mind

Synapse empowers property portfolio managers to proactively manage risks, have complete visibility to critical events, and ensure the well-being of occupants and the protection of valuable assets by enforcing compliant controls and response plans.

Estate Structure
Easily configure the portfolio's core data including regions, areas, sites, teams, users & access levels.

Central Repository
Central storage of all your critical data, media and documents - creating a single source of truth with rapid access.

Critical Events/Incidents
End-to-end data capture & management for any type of event, big or small - covering security, safety & operations.

Customised Workflows
Create bespoke event types, build custom forms, questions, workflows and automate your unique processes.

Automation
Automate & orchestrate processes, standard/emergency operating procedures, tasks and notifications.

Tasks
Automate processes, standard/emergency operating procedures (SOPs/EOPs) & custom tasks.

Mass Notification
Communicate alerts and notifications via in-app alerts, SMS and email - either manually or automatically.

Evidence Collation
Capture involved parties (offenders, victims & witnesses), vehicles, assets, losses & lessons learnt.

Mapping
Visualise your entire estate and overlay critical events, threats, people and assets using an integrated mapping tool.

Performance
Gain insights and performance metrics estate-wide or drill down to specific locations and people for compliance activities.

Analysis
Analyse rich data sets using advanced querying and unlimited dashboard creation for day-to-day operations & MI.

Integrations
Interface and share data with 3rd party systems, such as alarms, access control, CCTV and iOT via API endpoints.

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CRITICAL EVENT MANAGEMENT
A library of best practices
Report, investigate, analyse.

Critical events across complex estates can range from minor incidents like safety issues and lost property to major emergencies such as fires, severe weather, terrorist threats, bomb threats, and power failures, or very location-specific threats such as occupier targeted protests.

Effective management and preparedness are essential to ensure the safety of occupants and minimise damage. Zinc Synapse allows you to manage all types of events - big and small - have a look at some of the example categories below:

TAKE CONTROL
Unified data is your key to
strategic success

A unified data source provides a 'single pane of glass' and enables the prioritisation of all safety and security events. This ensures proactive risk management and mitigation, reducing the likelihood of emergencies and their potential impact. Neglecting safety and security data provides increased vulnerabilities, and, in worst cases, catastrophic consequences.

Learn More About Our Platform

WE'RE READY, ARE YOU?
Safety & security should
never be an afterthought.
Synapse gives you back
the 'gift of time and control'.

Understand your risks and vulnerability to better align resources and place effective controls in place.

Zinc Synapse will manage all incidents – large and small – across your portfolio, capture data, mitigate insurance claims and support your teams in conducting audits, checks and verification of assets.

Our platform interactively maps and allows your to proactively identify and mitigate threats, safeguard employees, respond faster to operational impacts and streamline communication from security and business continuity teams to on-the-ground employees.

Unlocking the potential
Connected estates & teams, effective risk management, client satisfaction.

For staff, occupants and tenants of different types of buildings, knowing that there is a robust critical event management platform in place can provide peace of mind and instills confidence in your organisation's ability to respond effectively to emergencies.

Enhanced Safety & Security

A pivotal role in enhancing safety, security, and operational efficiency, taking appropriate actions to protect occupants and assets within the building.

Faster Response Times

By centralising critical events, response teams can pinpoint the location of an incident and take immediate action based on the playbook of controls.

Streamlined Communication

Allowing management to rapidly disseminate critical information to occupants, security teams, and first responders through various channels.

Regulatory Compliance

Provide documentation and reporting capabilities to demonstrate compliance with these standards, reducing liability and potential fines.

Business Continuity

Help protect the building & assets by enabling proactive risk management, rapid incident response, and disaster recovery planning.

Resource Optimisation

Make informed decisions about security postures, control, and resource deployment, ensuring efficient use of personnel and equipment.

Data Insights & Analytics

It allows building management to identify trends, assess vulnerabilities, and make informed decisions to enhance long-term security and safety.

Peace of
Mind

Instill confidence in the building's ability to respond effectively to emergencies, fostering a sense of security among occupants.

PRICING
Act now if critical events occur in your high risk locations.
Discover that the price of our software is surprisingly affordable.

View Pricing Book Demo Enquiry Form

EXPERTS IN SECURING REAL ESTATE PORTFOLIOS
Insights & Spotlights

Uncompromising Data Protection.

Higher EducationPROTECTING PEOPLE, ASSETS & BRAND

Critical Event Management platform delivering protection and assurance.

A MODULAR PLATFORM TO GROW WITH YOUR NEEDSAn overview of our platform's capabilities

Incident Management & Investigations

Mass Notification & Emergency Communications

Workplace Health & Safety Management

Patrol Management & Compliance Activities

Digitalise Forms & Operational Processes

Threat Intelligence & System Integrations

PROTECTING PEOPLE, ASSETS & BRAND Is your campus prepared for today's challenges?

SUCCESS STORIESWe help protect complex campus environments.

Middlesex University- London, UK

City of London Corporation- Governing Body

Media City- Salford, Greater Manchester, UK

IMPACTS OF SECURITY INCIDENTSOur customers partner with us, as they demand the highest levels of control,to avoid being an industry statistic.Source: Allied Universal World Security Report 2023

29%

$1 TRILLION

47%

83%

CORE FEATURE LIBRARYA platform built with our users in mind

CRITICAL EVENT MANAGEMENTA library of best practicesReport, investigate, analyse.

TAKE CONTROLUnified data is your key to strategic success

WE'RE READY, ARE YOU?Safety & security should never be an afterthought.Synapse gives you backthe 'gift of time and control'.

Unlocking the potentialConnected estates & teams, effective risk management, client satisfaction.

Enhanced Safety & Security

Faster Response Times

Streamlined Communication

Regulatory Compliance

Business Continuity

Resource Optimisation

Data Insights & Analytics

Peace of Mind

PRICINGAct now if critical events occur in your high risk locations.

Discover that the price of our software is surprisingly affordable.

View Pricing Book Demo Enquiry Form

EXPERTS IN SECURING REAL ESTATE PORTFOLIOSInsights & Spotlights

Cold snap: How to keep businesses and staff safe and secure in a flash crisis

Empowering our clients… Why our new training-based approach for Synapse mobilisations is proving to be a win-win!

What do the following attacks, disasters and major accidents have in common?

Accelerating incident response through automation

Uninsured Losses Eliminated

What is important and what can go wrong in the first 5 minutes of a critical incident?

The top 20 risks and fears when an incident occurs, mitigated by a Critical Event Management platform.

The reality of modern threats

Successfully navigate the modern era with Critical Event Management Technology

The power of integrated Critical Event Management (CEM)