Financial services
PROTECTING PEOPLE, ASSETS & BRAND

Protecting assets, ensuring compliance, and strengthening resilience.

Security and safety are vital for financial services locations because they protect sensitive data and assets, minimize liabilities, enhance institutional reputation, ensure regulatory compliance, mitigate potential risks, and support long-term stability and sustainability.

Implementing a consistent approach to managing critical security incidents across diverse financial service environments—such as bank branches, corporate offices, and data centers—is essential for effective risk management and the protection of clients and employees. Zinc Synapse assists financial institutions by providing a robust and proactive strategy for handling critical security events, forming a key part of their overall risk management approach.

Through the digitalisation of security and safety protocols, financial services locations can swiftly manage and resolve incidents, streamline communication, and implement assurance measures that foster a proactive stance on business continuity and organisational resilience. Zinc Synapse supports financial services organisations as an integral part of their safety and security strategy by delivering a robust and proactive approach to the management of critical events.

PROTECTING PEOPLE, ASSETS & BRAND
Is your business prepared
for today's challenges?

The digitalisation and unification of critical event management is mission critical, driving compliance and efficiency in the prevention, detection, response and recovery of an incident.

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SUCCESS STORIES
We help protect complex financial environments.

Banking on Your Safety and Security.
Virgin Money is a financial services company offering retail and business banking and part of the Virgin Group.

"What could have been a daunting and complex mobilisation, turned out to be seamless and enjoyable, we felt engaged every step of the way. SYNAPSE is a game-changing addition to our organisation; we continue to refine the system to our needs and the team have been open to our feedback in this regard. Been a smooth process all the way through." Physical & Personal Security Team

Virgin Money
- UK

Keeping Your Financial World Safe and SecureNatWest Group is a British banking and insurance company. The group operates a wide variety of banking brands offering personal and business banking, private banking, investment banking, insurance and corporate finance.

Synapse has been rolled out across all property assets to conduct security and safety patrols and the reporting of critical events across the complex property portfolio.

Natwest Group
- UK

Bringing data together for a better tomorrowThe City of London Corporation, officially the municipal governing body of the City of London is the historic centre of London and the location of much of the United Kingdom's financial sector.

Synapse has been rolled out across all property assets to report, investigate and analyse all critical events across the complex property portfolio.

City of London Corporation
- Governing Body
Natwest-logo-white
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IMPACTS OF SECURITY INCIDENTS
Our customers partner with us,
as they demand the highest levels of control,
to avoid being an industry statistic.
Source: Allied Universal World Security Report 2023

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    29%

    Average decrease in stock price due to a significant security event.

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    $1 TRILLION

    Revenue was lost in 2022 due to physical security incidents.

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    47%

    Believe that economic unrest will be the next biggest security-impact.

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    83%

    Companies said physical security threats will increase next year.

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CORE FEATURE LIBRARY
A platform built with our users in mind

Synapse empowers property portfolio managers to proactively manage risks, have complete visibility to critical events, and ensure the well-being of occupants and the protection of valuable assets by enforcing compliant controls and response plans.

Estate Structure
Easily configure the portfolio's core data including regions, areas, sites, teams, users & access levels.

Central Repository
Central storage of all your critical data, media and documents - creating a single source of truth with rapid access.

Critical Events/Incidents
End-to-end data capture & management for any type of event, big or small - covering security, safety & operations.

Customised Workflows
Create bespoke event types, build custom forms, questions, workflows and automate your unique processes.

Automation
Automate & orchestrate processes, standard/emergency operating procedures, tasks and notifications.

Tasks
Automate processes, standard/emergency operating procedures (SOPs/EOPs) & custom tasks.

Mass Notification
Communicate alerts and notifications via in-app alerts, SMS and email - either manually or automatically.

Evidence Collation
Capture involved parties (offenders, victims & witnesses), vehicles, assets, losses & lessons learnt.

Mapping
Visualise your entire estate and overlay critical events, threats, people and assets using an integrated mapping tool.

Performance
Gain insights and performance metrics estate-wide or drill down to specific locations and people for compliance activities.

Analysis
Analyse rich data sets using advanced querying and unlimited dashboard creation for day-to-day operations & MI.

Integrations
Interface and share data with 3rd party systems, such as alarms, access control, CCTV and iOT via API endpoints.

Platform Features

CRITICAL EVENT MANAGEMENT
A library of best practices
Report, investigate, analyse.

Critical events across complex estates can range from minor incidents like safety issues and lost property to major emergencies such as fires, severe weather, terrorist threats, bomb threats, and power failures, or very location-specific threats such as occupier targeted protests.

Effective management and preparedness are essential to ensure the safety of occupants and minimise damage. Zinc Synapse allows you to manage all types of events - big and small - have a look at some of the example categories below:

Critical Event Accident & Emergencies
Critical Event Alerts, Briefings & Mass Notification
Critical Event Building Operations & Issues / Failures
Critical Event Civil Unrest
Critical Event Crime & Security -Incidents
Critical Event Criminal Damage / Vandalism
Critical Event Critical Alerts & Briefings
Critical Event Data Security & Requests
Critical Event Deliveries Management
Critical Event Daily Occurrence Book (DOB)
Critical Event Fire & Evacuations
Critical Event Flooding Water Leaks
Critical Event_Inspections, Audits & Assessments
Critical Event_Guard Tour Patrol Activities
Critical Event Health, Safety & Environmental Incidents
Critical Event Near Miss / Dangerous Occurrence
Critical Event Occupier Briefings
Critical Event Security System Failure
Critical Event System Alarm Incidents
Critical Event Suspicious Activity
Critical Event Severe Weather Natural Events
Critical Event Terrorism Attack
Critical Event Threat Intelligence
Critical Event Transport Issues / Incidents
Critical Event Theft
Critical Event Unauthorised Access
Critical Event Unacceptable Behaviour
Critical Event Violence
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TAKE CONTROL
Unified data is your key to
strategic success

A unified data source provides a 'single pane of glass' and enables the prioritisation of all safety and security events. This ensures proactive risk management and mitigation, reducing the likelihood of emergencies and their potential impact. Neglecting safety and security data provides increased vulnerabilities, and, in worst cases, catastrophic consequences.

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WE'RE READY, ARE YOU?
Safety & security should
never be an afterthought.
Synapse gives you back
the 'gift of time and control'.

Understand your risks and vulnerability to better align resources and place effective controls in place.

Zinc Synapse will manage all incidents – large and small – across your portfolio, capture data, mitigate insurance claims and support your teams in conducting audits, checks and verification of assets

Our platform interactively maps and allows your to proactively identify and mitigate threats, safeguard employees, respond faster to operational impacts and streamline communication from security and business continuity teams to on-the-ground employees.

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Unlocking the potential
Connected estates & teams, effective risk management, client satisfaction.

For staff, occupants and tenants of different types of buildings, knowing that there is a robust critical event management platform in place can provide peace of mind and instills confidence in your organisation's ability to respond effectively to emergencies.

Enhanced Safety & Security

A pivotal role in enhancing safety, security, and operational efficiency, taking appropriate actions to protect occupants and assets within the building.

Faster Response Times

By centralising critical events, response teams can pinpoint the location of an incident and take immediate action based on the playbook of controls.

Streamlined Communication

Allowing management to rapidly disseminate critical information to occupants, security teams, and first responders through various channels.

Regulatory Compliance

Provide documentation and reporting capabilities to demonstrate compliance with these standards, reducing liability and potential fines.

Business Continuity

Help protect the building & assets by enabling proactive risk management, rapid incident response, and disaster recovery planning.

Resource Optimisation

Make informed decisions about security postures, control, and resource deployment, ensuring efficient use of personnel and equipment.

Data Insights & Analytics

It allows building management to identify trends, assess vulnerabilities, and make informed decisions to enhance long-term security and safety.

Peace of
Mind

Instill confidence in the building's ability to respond effectively to emergencies, fostering a sense of security among occupants.

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  • PRICING
    Act now if critical events occur in your high risk locations.

    Discover that the price of our software is surprisingly affordable.


    View Pricing   Book Demo   Enquiry Form  

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Uncompromising Data Protection.

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