Financial Services Incident Management

Safeguarding Trust in Financial Services

Security and safety are critical in financial services. They protect sensitive data, assets, and people — while reinforcing trust, reputation, and regulatory compliance. A consistent approach to managing risk across branches, offices, and data centres is essential to maintain resilience and operational stability.

Zinc provides a unified, digital platform that strengthens security oversight and response across every environment. From incident reporting to crisis management, Zinc helps financial institutions detect threats early, act fast, and maintain business continuity.

By digitalising safety and security processes, teams can streamline communication, close incidents faster, and demonstrate compliance with confidence. Zinc is the foundation for a more proactive, resilient, and secure financial network.

Your challenges, solved.

SUCCESS STORIES
We help protect complex financial environments.

Banking on Your Safety and Security.
Virgin Money is a financial services company offering retail and business banking and part of the Virgin Group.

"What could have been a daunting and complex mobilisation, turned out to be seamless and enjoyable, we felt engaged every step of the way. Zinc is a game-changing addition to our organisation; we continue to refine the system to our needs and the team have been open to our feedback in this regard. Been a smooth process all the way through." Physical & Personal Security Team

Virgin Money
- UK

Keeping Your Financial World Safe and SecureNatWest Group is a British banking and insurance company. The group operates a wide variety of banking brands offering personal and business banking, private banking, investment banking, insurance and corporate finance.

Zinc has been rolled out across all property assets to conduct security and safety patrols and the reporting of critical events across the complex property portfolio.

Natwest Group
- UK

Bringing data together for a better tomorrowThe City of London Corporation, officially the municipal governing body of the City of London is the historic centre of London and the location of much of the United Kingdom's financial sector.

Zinc has been rolled out across all property assets to report, investigate and analyse all critical events across the complex property portfolio.

City of London Corporation
- Governing Body

Our impact in numbers

100%

Compliance score
Robust processes, procedures & instant data access

60%

Faster incident response times
Real-time alerts, automation & mobile-first reporting

60%

Boost in communication
Replace fragmented tools with automated, unified messaging.

65%

Accountability improvement
Patrol verification, shift logs & time-stamped actions.

Mobilise rapidly with a library of best practices

Be ready for any event, big or small - ranging from everyday incidents like safety hazards or lost property to major emergencies such as fires, severe weather, terrorist threats, or location-specific risks like targeted protests.

Being prepared is key to protecting people and minimising disruption.

With Zinc, you can quickly select from over 150 pre-configured incident types - simply pick, customise, and mobilise in minutes. Explore some of the incident types below.

One View. Smarter Decisions. Safer Outcomes.

Unified data gives you complete visibility across safety and security events—so you can prioritise what matters, act faster, and reduce risk.

When data is fragmented, threats slip through. Zinc brings everything together, helping you prevent issues before they escalate.

Zinc Systems - Command, Control, Communicate

A MODULAR PLATFORM TO GROW WITH YOUR NEEDS
An overview of our platform's capabilities

Incident Management

Incident management & investigations tool empowering control, cost reduction, and faster crisis recovery.

Fast incident reporting
Evidence & investigations
Automated notifications
Incident dashboards
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Mass Notification

User-friendly tool enabling quick communication, connectivity, and safety in critical situations.

Automate notifications when an incident occurs
Rapidly initiate pre-defined critical alerts
Contact management
Alert via SMS, Email, WhatsApp & In-App
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Health & Safety Management

Enhance safety and streamline compliance with a user-friendly health and safety platform.

Identify hazards early – report and investigate
Capture involved parties & injuries at source
Easily assign and track actions
Complete visibility of all H&S activities
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Patrol Management

Power your patrol management with a streamlined platform built for safety, speed, and control.

Simple complete patrols, checks & audits
Scheduled or ad-hoc patrols & activities
Verify activities & complete actions
Full audit trail and accountability
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Daily Occurrence Book (DOB)

Interactive tool with customisable interface for paperless, resilient control room operations.

Digitalise control room & building operations
Rapidly add daily occurrences, logs & requests
Deliveries & collections
Activity log book
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Threat Intelligence

Leverage an integrated verified threat intelligence feed to identify risks around you & disseminate alerts.

24/7 integrated verified threat intelligence alerts
Live mapping for situational awareness
Receive and share intelligence alerts
Integrate 3rd party systems with ease
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Turning Risk into Resilience

Gain complete visibility of your risks and vulnerabilities to make smarter decisions and deploy resources where they matter most.

Zinc manages every incident — from minor disruptions to major security events — across your entire portfolio. It captures data, reduces insurance exposure, and supports audits, checks, and asset verification with ease.

Our interactive platform enables you to identify and mitigate threats in real time, protect employees, respond faster to operational impacts, and maintain seamless communication between command teams and on-the-ground staff.