Hammering Home the Importance of Security.
With over 300 stores, B&Q is one of the largest multinational DIY and home improvement companies and have worked closely with Zinc over the last 10 years to evolve how to capture, analyse and report criminal incidents.
"Zinc's retail incident management system allows our Crime Centre team to spend their time doing what they do best, engaging with stores, security and law enforcement to ensure we have the best possible chance of a successful prosecution.”
Trendsetting in Safety and Style.
"Our vision… bringing all aspects of our operational company risk under one reporting and management model, applicable anywhere in our business from Store to Distribution Centre to Corporate Office. With Zinc's retail incident management system, we have accurate and timely data, with sufficient context, allows myself and other Senior leadership to make sound judgements and risk-led decisions to protect our people, our consumers, and our profit."
Flawless Diamonds, Flawless Security.
"We were looking for a global incident and intelligence platform to encompass all our requirements. Zinc's retail incident management allows us to analyse all global threats, which allows us to manage the risks and inform teams of all operational tasks & threats from one very easy to use platform."
Glamorous Safety & Security
Next has agreed a joint venture deal with L Brands for the Victoria's Secret UK business.
"Implementation of any system is a challenge in any business and aligning all departments and actions was no easy task - but the team at Zinc were on hand literally day & night to ensure we achieved success."
Banking on Your Safety and Security.
"What could have been a daunting and complex mobilisation, turned out to be seamless and enjoyable, we felt engaged every step of the way. Zinc's retail incident management system is a game-changing addition to our organisation; we continue to refine the system to our needs and the team have been open to our feedback in this regard. Been a smooth process all the way through." Physical & Personal Security Team
Securing Retail Together: Intelligence in Unity.
ZINC provides the central intelligence platform for the National Business Crime Solution (NBCS) enabling them to capture incidents, analyse trends, manage investigations and communicate across its membership groups.
The NBCS is a non-for-profit organisation that supports multiple businesses including Retail, Transport & Distribution, Online Retail ad Local Partnerships to help identify and mitigate risk to their business, colleagues and customers
Winning in Safety, Every Season.
Zinc and JD Sports have developed a customised incident and case management system for their global estate.
Focused on staff safety, profit protection and auditing, all JD’s needs have been pulled in to one complete platform. With an eye on the future and ability to bring my vision to live, Zinc was the natural partner for us.
Zinc's retail incident management platform empowers teams to proactively manage risks, respond swiftly to critical events, and ensure the well-being of consumers, staff and the protection of assets.
From shoplifting and violence to fires, severe weather, and organised crime—retail incidents come in all shapes and sizes. That includes localised threats like steaming or specific location risks. Zinc helps you manage them all. Stay prepared, minimise disruption, and keep people safe. Explore some of the key incident types below:
Unified data gives you complete visibility across safety and security events—so you can prioritise what matters, act faster, and reduce risk.
When data is fragmented, threats slip through. Zinc brings everything together, helping you prevent issues before they escalate.
Interactive mobile app or web platform to rapidly report incidents
Incident management & investigations tool empowering control, cost reduction, and faster crisis recovery.
User-friendly tool enabling quick communication, connectivity, and safety in critical situations.
Enhance safety and streamline compliance with a user-friendly health and safety platform.
Achieve efficiency and control at your fingertips with our patrol management tool.
Leverage an integrated verified threat intelligence feed to identify risks around you & disseminate alerts.
Connected teams, guided action and effective communication.
Safety, security, and operational efficiency, taking appropriate actions to protect people and assets.
Investigate and collaborate effectively to respond to offender and OCG activity streamlining the process for civil recovery or prosecution.
Response teams can pinpoint the location of an incident and take immediate action based on the playbook of controls.
Make informed decisions about security postures, control, and resource deployment, ensuring efficient use of resources.