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Zinc's award winning loss prevention technology has been utilised by major organisations for the management of incident reporting to reduce shringage - shoplifting/theft by consumers and employee along, and streamlining staff operational activities to protect profits and reduce paperwork errors.
Synapse can operate across a wide range of sectors, adapting according to the type of location being reported from and enabling you to quickly and easily report a wide range of incident types.
The system consists of two elements: a mobile app for the self-reporting of incidents from locations; and a central intelligence database for collating the reported data, analysing intelligence, and enabling resources and actions to be deployed in a streamlined and efficient manner.
The user simply selects the type of incident that has occurred which loads dynamic question sets specific to that user’s role and the incident being reported. This then triggers automatic workflows ensuring all necessary information is captured in the report as it happens.
Synapse enables a more proactive and accurate approach to loss prevention, aided by real-time reporting and a more effective use of intelligence. Common incident types across our clients include:
Transport and logistics incidents are critical to business continuity and can cause delays and financial losses. Real-time reporting of incidents, potential risks and threats to a location, and more effective use of intelligence ensures incidents are dealt with in a fast and efficient manner to protect profits. Common incident types include:
Dynamic question sets allow you to quickly capture specific information on what has happened; upload supporting imagery, footage and documents; provide product details through quick barcode scanning capability; issue civil recovery; carry out offender and vehicle profiling; collect and record evidence from victims and witnesses; action the involvement of police and authorities; and issue tasks that are generated by calculating what is needed in a streamlined, efficient and severity-based manner.
Reported data is automatically processed with in-built algorithms calculating the priority and severity levels, who needs to be notified, linking of useful resources and cross-referencing with similar data stored in the system to allow trending and mapping to accurately forecast activity.
This revolutionises the approach to tackling incidents with more accurate evidence being captured and presented in a compliant way for auditing and analysis, leading to greater success in investigation, action and closure.
The Synapse front-end platform enables a more proactive and accurate approach to incident reporting, ensuring high quality quantitative data is captured and enabling trends and relationships to be identified.
Synapse is accessible on all major browsers and the mobile app is compatible on Android, Apple iOS and Windows devices. Synapse operates across all screen sizes for smart phones, tablets, screens and video walls, allowing for easy adoption on existing hardware and bring-your-own-device (BYOD) users. The mobile app operates both online and offline, with an integrated smart sync feature for when internet connectivity is temporarily unavailable.
• Intelligence database
• Unlimited incident types
• Multi-level access control
• Form management
• Workflow management
• Communication templates
• Fully branded
• Platform configuration
• Browser web app
• Mobile Installable app
• Intuitive & fast interface
• Incident reporting
• Location aware
• Comms & tasks
• Resource library
• User tracking
• Notifications & alerts
• Push/on-screen alerts
• Communication templates
• Priority & severity alerts
• Tasks and checklists
• Escalations
• Intelligence bulletins
• Mandatory reads
• Realtime dashboard
• Site/location reporting
• Estate reporting
• Trending & mapping
• Government data feeds
• Data export
• Performance reports
• Audit trails
The adoption of Synapse has driven efficiencies, improved safety and security, and reduced financial loss to a large number of organisations.
Synapse can adapt to any business intelligence requirement.
Find out how Synapse can help your organisation today.
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