Compliance Activities & Patrol Management

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Transform your operations with our cutting-edge compliance and patrol management platform. .

Elevate proactive safety and security activities with precision.

Experience unmatched efficiency and control, right from your fingertips. Our compliance & patrol management platform is designed for dynamic teams,  simplifying scheduling, tracking, conducting and monitoring, ensuring every activity is accounted for.

Seamless, swift, and secure operation, anytime, anywhere.

Progressive CXOs and boards who demand the highest level of control are implementing SYNAPSE into their operational risk management strategies to proactively protect against all types of anticipated and unforeseen critical events. Dive deep into data-driven evaluations that enhance decision-making, optimise schedules, routes, and improve compliance performance. Leverage actionable insights to streamline operations, reduce costs, and elevate safety.

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UNLOCKING THE POTENTIAL
Our compliance & patrol management platform
proactively builds resilience.

For organisations where it is pivotal in ensuring that personnel perform their duties effectively and efficiently, covering all compliance activities and patrols in designated areas.

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Speed
Accelerates creation, rapid conducting of activities and completion of actions

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Control
Ensuring optimal planning, performance management and task allocation.

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Accountability
Facilitates ownership, integrity and ensuring adherence to protocols.

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Visibility
Enhances transparency, meticulous oversight and precise reporting of activities.

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Award winning

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Our innovative solutions set industry standards, earning us accolades and trust worldwide. CXO and boards can be assured they are working with ‘best in class’ technology.

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TOTALLY MOBILE, EMPOWERING EVERYONE
Effortless efficiency on-the-go. Power your compliance activities and patrols with our mobile app.

  • Simple to use and intuitive experience
  • Setup checkpoints & routes as you walk-around
  • Conduct scheduled or ad-hoc activities and patrols
  • Works offline with an automated smart sync feature
  • Verify checkpoint locations by NFC, barcode, QR, geo-location tracking or image META (taking a photo)
  • Assign and re-assign activities on-the-fly
  • Conduct tasks when you have verified yourself at a location
  • Skip checkpoints with forced reasoning if you are unable to verify
  • Report linked incidents while conducting patrols and activities
  • Receive realtime alerts and notifications

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INTUITIVE, POWERFUL, FUTURE-PROOFED
Effortlessly set up, schedule, command & analyse

From setup to execution, scheduling to commanding, conducting to analysing – manage your compliance requirements with unmatched efficiency and insight.

  • Complete visibility of all compliance activities & patrols
  • Auto-escalate and trigger notifications when patrols are late
  • All activities can be planned through an interactive scheduler
  • assigning patrol schedules, routes, and tasks to security officers.
  • Live list and calendar view
  • Drive performance through task management
  • Full audit trail and accountability

A single pane of glass

  • Unified data providing a ‘single pane of glass’
  • Live dashboards for making informed decisions
  • Understand your data with advanced filtering
  • Historical data analysis
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AGILE & ADAPTABLE
Our critical event management platform
has an unrivalled feature set.

Our platform, known for its agility and high configurability, leads in innovation. It seamlessly adapts to your operational processes, providing you with a comprehensive suite of essential tools. Moreover, our dynamic community of customers influence our roadmap guaranteeing that every customer remains at the forefront and is supported.

Checkpoints
A designated spot or asset in a location route or plan used for verifying the presence of a person at the checkpoint.

Routes
A route or plan is a predefined path that personnel follow either step-by-step or randomly to conduct the activity.

Scheduling
Organises days, times and personnel assignments to ensure continuous coverage and efficient resource allocation.

Assignment
Assignment or re-assignment of compliance activities or patrols to individuals to determine the most effective response.

NFC
NFC enables contactless communication between devices for secure data exchange and verification in close proximity.

QR
QR codes offer a quick, flexible and versatile method for verifying a location, due to it easily being scanned by mobile devices.

Barcode
Barcodes facilitate easy scanning for identification and verification of assets, products, devices or locations as a verification.

Geo-Locate
Geo-locate utilises the users location to determine and track precise geographical positions in real-time as a verification.

Tasks/Actions
Streamline the planning & tracking of tasks to ensure designated actions are completed & deadlines are met.

Report Incident
Reporting an incident involves documenting an unexpected event for immediate response and review.

Statuses
Use statuses to manage the stages and processed required of an event to move it from start to finish.

Mapping
Visualise the location of the event, threats and nearby locations using an integrated mapping tool.

Notifications
Automatic or manually triggered alerts and notifications using a wide range of communication methods.

Upload Media
Upload a wide range of files to support an event including photos, sound and video of any size from any device.

Data Restrictions
Management and control over user access & permissions defining which user group can use specific features.

Translate
Translate content to over 100 languages so wherever your event occurs, it can be accurately recorded and translated instantly.

Search
Powerful filtering facility and advanced query builder that allows users to customise search criteria, filter and interrogate data sets

Analysis
Map key metrics and unlimited reporting suites and dashboards using flexible widgets - add lists, counts, graphs & maps.

Audit Timeline
Transparency of all updates, actions and activities conducted on an event, displayed in a clear timeline.

Share & Export
Share events with team members, export to branded PDFs or interface with 3rd party systems via API endpoints.

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MAKING THE COMPLEX SIMPLE
Why Zinc?

Mobilise rapidly and join our community of world-leading customers. Gain clear return on investment and drive success across your organisation by implementing Zinc's innovative platform that can be easily adapted to solve your specific challenges.

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Consistently delivering cutting-edge solutions evolving market and customer needs.

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Highly trusted for reliability and robust security - providing complete peace of mind.

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Delivering exceptional rapid support, assistance - ensuring customer satisfaction.

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Where ideas, collaboration, and shared growth thrive. Connect, learn, and innovate with us.

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Versatile across sectors - enhancing safety & security, ensuring compliance, streamlining operations, and reducing costs. Offers real-time insights, improves response times, boosts satisfaction, and supports decision-making with comprehensive analytics. Scroll through and select your sector of choice to learn more.

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Compliance Activities & Patrol Management
Frequently Asked Questions

Patrol management refers to the organisation, supervision, and execution of security patrols within a designated area or property. It encompasses planning patrol routes, scheduling guard shifts, monitoring patrol execution, and ensuring that all specified checkpoints are visited within agreed-upon timeframes. The goal of patrol management is to provide effective surveillance and security coverage, ensuring that potential security threats are identified and addressed promptly.

Key components of patrol management include:

  1. Route Planning: Designing efficient and strategic routes that cover all critical areas of the property, ensuring that security personnel can observe and report on any irregularities or security breaches.
  2. Scheduling: Arranging for security guards or patrol officers to cover all shifts, ensuring that there is no lapse in security coverage at any time.
  3. Real-Time Monitoring: Utilising technology, such as GPS tracking and NFC scanning, to monitor the exact location of patrol officers in real-time, ensuring they are following the designated routes and meeting their patrol objectives.
  4. Incident Reporting: Providing mechanisms for patrol officers to report incidents or suspicious activities immediately, using mobile devices or other portable technology.
  5. Performance Analysis: Reviewing data collected during patrols to assess the effectiveness of the patrol strategy, identify areas for improvement, and make informed decisions about future security measures.
  6. Technology Integration: Employing various technologies, such as mobile apps, software platforms, and electronic devices (e.g., NFC tags, QR codes, Geo-tracking), to facilitate efficient patrol management and data collection.

Patrol management is critical for various sectors, including residential communities, commercial properties, industrial sites, and public spaces, where maintaining a safe and secure environment is of utmost importance. Effective patrol management helps deter crime, enhance safety, and provide peace of mind to residents, employees, and visitors.

Patrol management is also referred to as:

  • Guard tour system
  • Security patrol system
  • Guard tour patrol system
  • Asset verification system

These terms emphasise the system's function in organising, monitoring, and recording the activities of security personnel as they conduct their patrols across a designated area. These systems ensure that security guards complete their tours efficiently and effectively, covering all necessary checkpoints and reporting incidents in real time.

Patrol management systems offer several benefits that enhance the effectiveness and efficiency of security operations. These benefits include:

  1. Improved Accountability: By tracking the movements and activities of security personnel in real time, these systems ensure that guards are completing their patrols as required, visiting all designated checkpoints, and adhering to their schedules.
  2. Enhanced Security: Regular and monitored patrols act as a deterrent to criminal activities, as the presence of security personnel is consistently maintained and verified. This continuous surveillance helps in identifying and addressing potential security threats promptly.
  3. Increased Efficiency: Automation of scheduling, route planning, and incident reporting streamlines the patrol process, reducing manual errors and saving time. This allows security teams to focus more on surveillance and less on administrative tasks.
  4. Real-Time Incident Reporting: Guards can report incidents or irregularities immediately through mobile devices or portable scanners, enabling a quick response to any situation, which is critical for minimising damage or preventing escalation.
  5. Data-Driven Insights: The collection and analysis of patrol data provide valuable insights into security operations, highlighting trends, identifying areas of improvement, and facilitating informed decision-making to enhance overall security strategy.
  6. Better Resource Allocation: With insights gained from patrol data, management can make informed decisions on resource allocation, optimising the deployment of security personnel based on need, risk assessment, and historical incident data.
  7. Compliance and Legal Protection: Detailed records of patrols and incidents support compliance with regulatory requirements and can provide crucial documentation in the event of legal actions or insurance claims.
  8. Enhanced Communication: Integrated communication tools allow for efficient coordination among security team members, as well as between security personnel and management, ensuring that all team members are informed of relevant updates or incidents.
  9. Increased Transparency: Stakeholders, including property managers and clients, can be given access to reports and dashboards, offering transparency into the security operations and performance metrics.
  10. Customisable Operations: Patrol management systems are adaptable to the specific needs of different sites and can be customised to address the unique security challenges of various environments, from commercial properties to residential areas.

By leveraging these benefits, organisations can ensure a high level of security and operational efficiency, ultimately contributing to the safety and well-being of the people and assets they protect.

Safety and security patrols at buildings and large locations are essential for maintaining a secure environment, deterring criminal activity, and ensuring the well-being of occupants and visitors. These patrols can vary in their approach and methodology, depending on the specific needs of the location, the layout of the premises, and the nature of the potential threats. Here are the different types of safety and security patrols commonly used:

  1. Foot Patrols:
    • Officers patrol on foot, allowing them to navigate through spaces not accessible by vehicles.
    • Enables direct interaction with people, offering assistance and ensuring compliance with safety protocols.
    • Effective for detailed inspection of specific areas, identifying safety hazards or security breaches.
  2. Vehicle Patrols:
    • Utilise cars, golf carts, or other motorised vehicles for covering larger areas efficiently.
    • Ideal for perimeter checks, parking lot surveillance, and rapid response to incidents.
    • Offers a visible security presence that can act as a deterrent to potential threats.
  3. Bicycle Patrols:
    • Provide a balance between the area coverage of vehicle patrols and the accessibility of foot patrols.
    • Useful for patrolling parks, pedestrian paths, and areas with environmental considerations.
    • Offers quick mobility and the ability to engage with the community in a friendly manner.
  4. Segway or Personal Transporter Patrols:
    • Use of Segways or similar personal transport devices for patrolling urban areas, shopping centers, and campuses.
    • Enhances mobility and visibility, allowing for quicker response times and efficient coverage of medium-sized areas.
  5. K-9 (Dog) Patrols:
    • Incorporates trained security dogs to assist officers, especially for detecting drugs, explosives, or providing tracking abilities.
    • Acts as a significant deterrent to criminal activity and can be effective in crowd control scenarios.
  6. CCTV Monitoring Patrols:
    • Remote patrols conducted via surveillance cameras installed throughout the premises.
    • Allows for real-time monitoring of multiple areas simultaneously, detecting suspicious activities or safety concerns.
    • Can coordinate with on-ground patrol units to respond to incidents.
  7. Drone Patrols:
    • Use of drones equipped with cameras for aerial surveillance, offering a bird's-eye view of large properties.
    • Effective for perimeter security, monitoring of hard-to-reach areas, and rapid assessment of emergency situations.
  8. Random or Roving Patrols:
    • Patrol routes and timings are varied to avoid predictability, making it harder for potential threats to plan around security presence.
    • Can be implemented in any form of patrol, enhancing the element of surprise and increasing the deterrence factor.

Each type of patrol serves specific security and safety objectives and can be tailored to suit the unique requirements of buildings and large locations. The choice and implementation of patrol types depend on a comprehensive risk assessment, taking into account the potential threats, the nature of the premises, and the overall security strategy.

Compliance activities for safety and security are tasks and procedures undertaken by organisations to adhere to laws, regulations, standards, and best practices related to protecting people, assets, and information. These activities are crucial for minimising risk, ensuring workplace safety, and securing data and infrastructure. Key compliance activities include:

  1. Risk assessments: Regularly evaluating potential hazards and vulnerabilities within an organisation to identify and mitigate risks.
  2. Policy development and review: Creating, implementing, and periodically reviewing policies that govern safety and security measures, including emergency response plans and data protection strategies.
  3. Training and awareness programs: Conducting training sessions for employees on safety procedures, security protocols, and emergency response to ensure they are aware of best practices and their roles in maintaining a secure environment.
  4. Security audits and inspections: Periodically inspecting physical and IT security measures to ensure they are effective and compliant with relevant standards and regulations.
  5. Incident reporting and investigation: Establishing processes for reporting security incidents or safety concerns, followed by thorough investigations to understand causes and prevent recurrence.
  6. Access control management: Implementing and managing access controls to restrict physical and digital entry to authorised personnel only, including managing credentials and monitoring entry points.
  7. Data privacy and protection: Ensuring that personal and sensitive data is handled, stored, and transmitted in compliance with privacy laws and regulations, like GDPR or HIPAA.
  8. Compliance with legal and regulatory requirements: Staying informed about and compliant with all relevant local, national, and international laws and regulations affecting safety and security.
  9. Emergency preparedness and response planning: Developing and updating emergency response plans for various scenarios (e.g., fires, natural disasters, cyber attacks) and conducting drills to test these plans.
  10. Equipment maintenance and safety checks: Regularly inspecting and maintaining safety and security equipment, such as fire extinguishers, surveillance cameras, and alarm systems, to ensure they are in working order.
  11. Cyber/data security measures: Implementing and maintaining cybersecurity measures, including to protect against unauthorised access to server rooms.
  12. Contractor and vendor compliance: Ensuring that contractors and vendors adhere to the organisation's safety and security requirements.

By engaging in these compliance activities, organisations can not only meet legal and regulatory requirements but also build a culture of safety and security that protects employees, customers, and business operations.

Compliance and regulatory inspections are critical processes across various industries, ensuring that organisations adhere to laws, regulations, standards, and guidelines that govern their operations. These inspections help in maintaining safety, protecting the environment, ensuring public health, and promoting fair business practices. Here are some examples:

  1. Health and safety inspections:
    • In workplaces, to ensure compliance with occupational safety and health regulations. Inspectors check for proper use of safety equipment, adherence to safety protocols, and the maintenance of a safe working environment to prevent accidents and injuries.
  2. Environmental compliance inspections:
    • Aimed at enforcing regulations related to environmental protection. These include checks for proper waste disposal, adherence to emission standards, water quality management, and the use of environmentally friendly technologies and practices.
  3. Food safety inspections:
    • Conducted in restaurants, cafeterias, food trucks, and food manufacturing plants. Inspectors verify that these establishments comply with food handling, storage, and preparation standards to prevent foodborne illnesses and ensure public health.
  4. Building and construction inspections:
    • Ensure that buildings and construction sites comply with building codes, zoning laws, and safety standards. Inspectors review structural integrity, fire safety systems, electrical systems, plumbing, and accessibility features among others.
  5. Transportation and Logistics Inspections:
    • Enforce regulations related to vehicle safety, transportation of hazardous materials, and logistics operations. These inspections are crucial for maintaining safety on the roads and in the transportation sector.
  6. Quality Assurance Inspections:
    • Across various industries to ensure that products and services meet specific quality standards and customer expectations. While not always regulatory, these inspections often adhere to internationally recognised standards like ISO.

Each type of inspection is tailored to the specific regulatory framework and industry standards relevant to the sector it addresses. The objective is not only to enforce compliance but also to educate and encourage organisations to adopt best practices for safety, quality, and sustainability.

In many cases, yes, you can use existing NFC (Near Field Communication) tags with a our patrol management platform. NFC tags are standardised and designed to be compatible with a wide range of devices and systems that use NFC technology for communication.

However, there are a few considerations to keep in mind:

  1. Compatibility: Most NFC tags adhere to a set of standards (e.g., NFC Forum Type 1-5) that should be supported by the system.  The data format stored on the existing NFC tags will be able to match what our system expects.
  2. Security: Some NFC tags offer encryption and other security features that may or may not be supported or required by our system. It will be easy to find out if it works or not - just contact us!
  3. Physical Condition: Ensure the NFC tags are still in good physical condition and have not been damaged or degraded over time, which could affect their readability and reliability.

In summary, while reusing NFC tags is often feasible and can be a cost-effective solution, it's important to verify compatibility, and ensure they meet the security and operational requirements of our patrol management system.

Typically customers will be up and running within 2-4 weeks depending on the level of configuration you require. You will experience a seamless onboarding process with us that includes a swift setup, intuitive configuration, user-centric training, straightforward reporting, and dedicated support to assist in every step.

  1. Planning
    • Kick-off meeting and initial discovery
    • Data templates provided
  2. Initiation
    • Platform installation with out-the-box workflows
    • Your organisation's branding and colours applied
    • Setup of organisation's hierarchy - locations, people, roles
  3. Execution
    • Any workflows you require to be customised or added
    • Permissions and data restrictions configured
    • Notifications customisation
  4. Handover
    • Stakeholder demo
    • Training
    • Testing and pre-launch checks
  5. Launch

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