Safety of your people should never be an after thought. Our platform helps to safeguard individuals, instils confidence and fulfils duty of care obligations. It enables swift, reliable information dissemination, ensuring preparedness, quick response, and continuous support during critical situations, thus protecting and empowering both employees and management.
Speed
Rapid dissemination of messages, ensuring timely awareness and response.
Reliability
Consistent delivery of notifications across multiple channels without failure.
Accuracy
Precise targeting and message relevance to avoid misinformation spread.
Automation
Streamlined processes for sending alerts, reducing manual intervention and errors.
Our innovative solutions set industry standards, earning us accolades and trust worldwide. CXO and boards can be assured they are working with ‘best in class’ technology.
Our platform, known for its agility and high configurability, leads in innovation. It seamlessly adapts to your operational processes, providing you with a comprehensive suite of essential tools. Moreover, our dynamic community of customers influence our roadmap guaranteeing that every customer remains at the forefront and is supported.
Alerts & Notifications
Automatic or manually triggered notifications and alerts using a wide range of communication methods.
Workflows
Report a wide range of critical alert/events types, create bespoke types questions & end-to-end process flows.
Automation
Automate & orchestrate processes, standard/emergency operating procedures, tasks and notifications.
Data Restrictions
Management and control over user access & permissions defining which user group can use specific features.
Triage
Assignment to individuals and teams based on priority levels to determine the most effective response.
Mapping
Visualise the location of the event, sites, people and nearby locations using an integrated mapping tool.
Impact
Define severity & priority levels and enable escalation protocols based on the impact to location, people and operations.
Statuses
Use statuses to manage the stages and processed required of an emergency to move it from start to finish.
Comments
Two-way comments and notes capability to log summaries of the essential facts, elements and decisions.
Tasks
Streamline the planning & tracking of tasks to ensure designated actions are completed & deadlines are met.
Photos, Videos & Files
Upload a wide range of files to support an alert including media and documents, of any size from any device.
Responses
Formalised responses, statements, checks, sign-offs, forms and processes can be setup and enforced.
Translate
Translate content to over 100 languages so wherever your event occurs, it can be accurately recorded and translated instantly.
Audit Timeline
Transparency of all updates, actions and activities conducted on an event, displayed in a clear timeline.
Analysis
Map key metrics and unlimited reporting suites and dashboards using flexible widgets - add lists, counts, graphs & maps.
Share & Export
Share data with team members, export to branded PDFs or interface with 3rd party systems via API endpoints.
Mobilise rapidly and join our community of world-leading customers. Gain clear return on investment and drive success across your organisation by implementing Zinc's innovative platform that can be easily adapted to solve your specific challenges.
Loved by users
Custom-tailored services designed to meet your unique needs and preferences.
Agile & innovative
Custom-tailored services designed to meet your unique needs and preferences.
Reliable & secure
Custom-tailored services designed to meet your unique needs and preferences.
World-class support
Custom-tailored services designed to meet your unique needs and preferences.
Join our community
Custom-tailored services designed to meet your unique needs and preferences.
Mass notification and emergency communication is essential across a number of sectors. It provides real-time tools for rapid dissemination of critical information, enhancing operational continuity, protection, and safety for all stakeholders in the face of emergencies. Scroll through and select your sector of choice to learn more.
Tall buildings house large people populations and an emergency communication platform is paramount to ensure the safety of occupants.
Read moreMass notification is crucial for real estate portfolios to ensure rapid, consistent communication during emergencies, maintenance updates, or security alerts.
Read moreEnhancing public safety through mass notification provides operational efficiency and trust through timely information dissemination and response coordination.
Read moreWithin holistic security models, it is critical for security & FM organisations to have a communication platform to protects its staff and the vested interests of its clients.
Read moreMass notification can help resolve the unprecedented challenges within retail, including the rise of crimes and disruptive emergencies.
Read moreMass notification can support dynamic environments such as film studios, where potential risks, security threats, and emergencies can be swiftly communicated.
Read moreMass notification will help protect valuable assets and communicate any type of critical event in a building by implementing the highest level of control.
Read moreCNI is the lifeline of our nation, underpinning economic prosperity, public safety, and national security – implementing resilient communication system is of paramount importance.
Read moreFirst responders require a mass notification platform to effectively communicate critical events, such as natural disasters, accidents, and public emergencies.
Read moreMass notification refers to the ability to send immediate alerts or messages to a large group of people simultaneously, across multiple communication channels such as email, SMS, social platforms, and other integrated systems.
It plays a crucial role in emergency response, crisis management, and information dissemination, enabling organisations, institutions, and communities to quickly relay vital information to ensure safety, coordinate actions, and minimise confusion during critical situations.
A mass notification platform is essential for effectively managing responses to natural disasters, security threats, health emergencies, and other urgent events, ensuring that all affected individuals receive timely and accurate information to take appropriate actions.
Mass notification systems can significantly benefit your organisation in several ways:
Incorporating a mass notification system can significantly bolster your organisation's preparedness and resilience, ensuring that you are better equipped to handle unexpected events and maintain critical operations under various circumstances.
Yes, you can customise templates for various types of communications.
These customisable templates allow organisations to prepare messages in advance for different scenarios, such as emergencies, maintenance updates, safety drills, or general announcements.
By having pre-defined templates, you can ensure that communications are consistent, clear, and can be dispatched quickly, reducing the time needed to draft messages during critical situations.
Customisation options include the ability to modify the text, incorporate dynamic fields (like names, locations, dates), and even adjust the design or format to align with the organisation's branding or communication standards.
This feature streamlines the process of sending out notifications, ensuring that all recipients receive timely and accurate information tailored to the specific incident or announcement.
Mass notification systems work across a global estate by leveraging a centralised platform capable of reaching all intended recipients, regardless of their geographical location. These systems are designed to ensure consistent, rapid, and reliable delivery of messages to individuals or groups within an organisation's global network. Here's how they typically operate:
Implementing a mass notification system across a global estate enables organisations to manage communications seamlessly during critical incidents, ensuring that all members of the organisation, no matter where they are located, receive timely and pertinent information that can aid in their safety and the continuity of operations.
Our mass notification platform in a single location or building function by leveraging integrated communication platforms to instantly disseminate information to all relevant individuals within that location. Here's how it works:
In a single location/building, the effectiveness of a mass notification system ensures communication reach everyone quickly, clearly convey the necessary action, and adapt to the specifics of the environment and its occupants. This comprehensive approach enhances safety, security, and communication efficiency, particularly in emergencies or critical situations.
You can either manually upload your contacts using an import tool or integrate your existing contacts, along with utilising Single Sign-On (SSO) capabilities.
Contact Integration:
This feature allows organisations to import and synchronise contact information from their existing databases, HR systems, or customer relationship management (CRM) tools directly into the mass notification platform. It ensures that the contact list is up-to-date, minimizing the risk of missing out on notifying anyone due to outdated information. Contact integration can often be automated, providing continuous synchronization and segmenting of contacts based on various criteria like department, location, or role, which is crucial for targeting specific groups with relevant messages.
SSO Integration:
Single Sign-On integration enables users to access the mass notification platform using their existing organisational login credentials, simplifying the login process and enhancing security. SSO reduces the need for multiple passwords and login procedures, making it easier for administrators and users to access the system quickly, especially in urgent situations. It also helps in maintaining higher security standards, as it allows the organization's IT policies, like password complexity and rotation, to be applied to the mass notification system access.
Integrating contacts and SSO into a mass notification platform streamlines the process of managing the system, improves ease of use, and ensures that the platform is always ready to send out notifications as efficiently and securely as possible.
Manual upload:
Alongside automatic synchronisation and integration features, the manual import process involves uploading a a CSV (Comma Separated Values) file that contains the contact details of individuals who need to be notified. This method is particularly useful in scenarios where:
The process for manual import involves preparing the file according to a templated format. Once prepared, the file is uploaded through the platform's admin console, where it is processed and the contacts are added to the system’s database.
Typically customers will be up and running within 2-4 weeks depending on the level of configuration you require. You will experience a seamless onboarding process with us that includes a swift setup, intuitive configuration, user-centric training, straightforward reporting, and dedicated support to assist in every step.