Critical national infrastructure

Securing CNI resilience:
Demand the highest levels
in safety and security

Our Critical National Infrastructure (CNI) is under constant pressure, facing an evolving and complex landscape of threats and challenges. As the backbone of our societies, encompassing essential sectors such as energy, transportation, water supply, healthcare, and communication. It is the lifeline of our nation, underpinning our economic prosperity, public safety, and national security – implementing resilient systems that can withstand the tests of time is of paramount importance.

SYNAPSE ensures resilience and continuity of CNI locations and estates by enabling teams to effectively respond to and recover from disruptive events, whether natural disasters or other emergencies.

Is our nations CNI prepared
for today's challenges?

The digitalisation and unification of critical event management is mission critical, driving compliance and efficiency in the prevention, detection, response and recovery of an incident.


Protecting critical environments.

On Track to Protect Your Journey.
In 2023 Zinc were awarded a contract for the provision of Security Incident Reporting, Patrol Management and Audits Platform for a major railway station in the heart of London. The platform has been assessed at the highest level of InfoSec due diligence and fully customised to meet the needs of the Station and the Department for Transport. Complete with a mobile app, with on and offline capability the security teams can conduct their compliance duties, and report and triage incidents rapidly. The Stations leadership have quick access to query data, mapping, reports and dashboards giving a transparent view of compliance and risk.

CNI Railway Station
- London

Securing the Heart of the Nation:
Safeguarding CNI in the Capital

"This new comms platform was a key part of our original strategy when founding the Council and I am delighted to see this vision now become a reality. The platform will allow us to share intelligence extremely quickly and allow the police to call on our support. This will help us work even closer in support of the City of London Police allowing our security officers to be even more effective in their role to help provide a safe and secure environment."

City Security Council
- Founding member of the CSC
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Our customers partner with us,
as they demand the highest levels of control,
to avoid being an industry statistic.
Source: Allied Universal World Security Report 2023

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    Average decrease in stock price due to a significant security event.

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    Revenue was lost in last year due to physical security incidents.

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    Believe that economic unrest will be the next biggest security-impact.

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    Companies said physical security threats will increase next year.

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A platform built to protect the backbone of a nation

Synapse empowers teams and managers to proactively manage risks, have complete visibility to critical events, and ensure the protection of critical assets by enforcing compliant controls and response plans.

Organisation Structure
Easily configure the organisations core data including regions, sites, floors/levels, areas, assets, teams, users & access levels.

Central Repository
Central storage of all your critical data, media and documents - creating a single source of truth with rapid access.

Critical Events/Incidents
End-to-end data capture & management for any type of event, big or small - covering security, safety & operations.

Automate processes, standard/emergency operating procedures (SOPs/EOPs) & custom tasks.

Mass Notification
Communicate alerts and notifications via in-app alerts, SMS and email - either manually or automatically

Evacuation Alerts
Manage all warnings, simultaneous/phased evacuations, withdrawal, shelter and post analysis stages.

Communicate instantly to your gold–silver–bronze command structure for dealing with an incident.

Evidence Collation
Capture involved parties (offenders, victims & witnesses), vehicles, assets, losses & lessons learnt.

Customised Workflows
Create bespoke event types, build custom forms, questions, workflows and automate your unique processes.

Patrol Management
Integrated patrol and verification application using geo, photo META extraction, NFC, Barcodes & QR.

Analyse rich data sets using advanced querying and unlimited dashboard creation for day-to-day operations & MI.

Interface and share data with 3rd party systems, such as alarms, access control, CCTV and iOT via API endpoints.

Platform Features

A library of best practices
Report, investigate, analyse.

Critical events across complex environments can range from incidents like safety issues, unauthorised access and crime to major emergencies such as fires, severe weather, terrorist threats, and power failures, or very location-specific threats such as targeted protests.

Effective management and preparedness are essential to ensure the safety of occupants and minimise damage. Zinc Synapse allows you to manage all types of events - big and small - have a look at some of the example categories below:

Critical Event Accident & Emergencies
Critical Event Alerts, Briefings & Mass Notification
Critical Event Building Operations & Issues / Failures
Critical Event Civil Unrest
Critical Event_Confiscations, Stop & Search
Critical Event Crime & Security -Incidents
Critical Event Contractor & Visitor Logs
Critical Event Criminal Damage / Vandalism
Critical Event Critical Alerts & Briefings
Critical Event Data Security & Requests
Critical Event Deliveries Management
Critical Event Daily Occurrence Book (DOB)
Critical Event Fire & Evacuations
Critical Event Flooding Water Leaks
Critical Event_Inspections, Audits & Assessments
Critical Event_Guard Tour Patrol Activities
Critical Event Health, Safety & Environmental Incidents
Critical Event High Risk Activities
Critical Event Lost & Found Management
Critical Event Key & Door Management
Critical Event Robbery
Critical Event Near Miss / Dangerous Occurrence
Critical Event Security System Failure
Critical Event Suspicious Activity
Critical Event Severe Weather Natural Events
Critical Event Terrorism Attack
Critical Event Threat Intelligence
Critical Event Transport Issues / Incidents
Critical Event Theft
Critical Event Unauthorised Access
Critical Event Unacceptable Behaviour
Critical Event Violence
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Unified data is your key to
strategic success

A unified data source provides a 'single pane of glass' and enables the prioritisation of all safety and security events. This ensures proactive risk management and mitigation, reducing the likelihood of emergencies and their potential impact. Neglecting safety and security data provides increased vulnerabilities, and, in worst cases, catastrophic consequences.

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Safety & security should
never be an afterthought.
Synapse gives you back
the 'gift of time and control'.

The digitalisation and unification of critical event management is mission critical, driving compliance and efficiency in the prevention, detection, response and recovery of an incident.

SYNAPSE provides a comprehensive approach to improving security and safety by enhancing an organisations ability to manage critical events and incidents that may pose a threat to people, assets, operations, or reputation.

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Unlocking the potential
Connected teams, guided action and effective communication.

Knowing that there is a robust critical event management platform in place can provide peace of mind and instills confidence in your organisation's ability to respond effectively to emergencies.

Enhanced Safety & Security

A pivotal role in enhancing safety, security, and operational efficiency, taking appropriate actions to protect people and assets within the location.

Faster Response Times

By centralising critical events, response teams can pinpoint the location of an incident and take immediate action based on the playbook of controls.

Streamlined Communication

Allowing management to rapidly disseminate critical information to staff, contractors, security teams, and first responders through various channels.

Regulatory Compliance

Provide documentation and reporting capabilities to demonstrate compliance with these standards, reducing liability and potential fines.

Business Continuity

Help protect the location(s) & assets by enabling proactive risk management, rapid incident response, and disaster recovery planning.

Resource Optimisation

Make informed decisions about security postures, control, and resource deployment, ensuring efficient use of personnel and equipment.

Data Insights & Analytics

It allows management to identify trends, assess vulnerabilities, and make informed decisions to enhance long-term security and safety.

Peace of

Instil confidence in the organisation's ability to respond effectively to emergencies, fostering a sense of security.

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Uncompromising Data Protection.

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