Critical Event Management

Smarter Critical Event Management

From natural disasters to public safety threats, first responders play a vital role in protecting people and places. Effective critical event management means more than fast response—it requires real-time intelligence, coordination across agencies, and clear communication.

Zinc supports responders with tools to capture field intelligence, spot trends like protests or business crime, and share updates securely with key stakeholders, helping teams stay ahead of fast-moving incidents.

Your challenges, solved

We understand the challenges first responders face, with fragmented systems and inefficiencies at every stage of an incident.

Emergency Responders - Risks & Challenges

Success stories

"This unique and innovative initiative is one that I have always been supportive of since its inception, so it is excellent news to see the next stage unfold. It is vital in this day and age that we further develop our already excellent private/public partnership collaborations, and the CSC platform will bring many additional ‘real time’ benefits to further enhance the safety of all who visit, live and work in the City of London. With many thousands of additional security personnel to call upon in support of our officers this is going to be a real game changer in how we can respond to an incident."

City of London Police
- Commissioner

Providing security incident management, officer welfare and control of health and safety events across all stations. Providing a central data repository for analysis and the ability to export data enables the Force to understand their data, vulnerabilities and make informed decisions. ‘Zinc has had positive reviews from users, with ease of use being one of the most common bits of feedback’.

Leicestershire Fire & Rescue
- Health & Safety Team

This new comms platform was a key part of our original strategy when founding the Council and I am delighted to see this vision now become a reality. The platform will allow us to share intelligence extremely quickly and allow the police to call on our support. This will help us work even closer in support of the City of London Police allowing our security officers to be even more effective in their role to help provide a safe and secure environment.

Mr David Ward
- Founding member of the City Security Council and outgoing Chairman

In collaboration with the NBCS, a unique feature within the SYNAPSE platform is ‘ONE TOUCH’ reporting that enables retailers to report business crime/incidents directly into the police via an integration with Niche RMS.

“This new retail crime reporting system is a welcome and bold move by Sussex Police. It is also an example of how effective partnership working can lead to proactive solutions for businesses with robust action taken against offenders. It will no doubt result in an increase in crime reports locally and I do not shy away from this. We need to paint a clearer picture of business crime and, once we have the evidence, it then cannot be ignored. It’s never the value of the goods being stolen that should be the only reason to respond. The impact upon our business community and our frontline shopworkers must be understood and acted on more effectively, especially as offenders are almost certainly committing offences elsewhere. In Sussex we are determined to show offenders that they will be held to account for their actions and to demonstrate to the public that we take these crimes seriously.”

Sussex Police
- Katy Bourne, Sussex Police & Crime Commissioner

Our impact in numbers

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60%

Faster incident response times
Real-time alerts and mobile reporting mean your teams act immediately.

80%

Reduction in manual outreach
Eliminate repetitive admin by automating critical messages across all channels.

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90%

Improvement in audit readiness
Time-stamped, tamper-proof logs provide a defensible record for compliance and investigations.

70%

Reduction in procedural errors during emergencies
EOP automation ensures critical steps are followed under pressure

Everything you need to manage the unexpected

Critical events come in many forms—local crime, travel disruption, protests, terrorism, fire, or severe weather.

Effective management is key to protecting people and reducing impact. Zinc helps you stay prepared and in control across all event types—big or small.

See the full picture, act with confidence.

Unifying your safety and security data gives you a single source of truth—so you can spot risks early, respond faster, and reduce impact. When critical data is missed, vulnerabilities grow—and the consequences can be severe.

Take control before a crisis hits. Talk to us today.

Zinc Systems - Command, Control, Communicate

A MODULAR PLATFORM TO GROW WITH YOUR NEEDS
An overview of our platform's capabilities

Incident Management

Incident management tool empowering control, cost reduction, and faster crisis recovery.

Incident reporting
Evidence & investigations
Automate emergency operating procedures
Analyse incidents & identify trends
View more

Mass Notification

User-friendly tool enabling quick communication, connectivity, and safety in critical situations.

Emergency alerts
Fire evacuations
Occupier communications
Alert via SMS, Email, WhatsApp & In-App
View more

Health & safety management

Enhance safety & streamline compliance with a user-friendly health & safety platform

Identify hazards early
Capture involved parties & injuries at source
Assign & track actions
Visibility of all H&S activities
View more

Audits, checks & inspections

From safety audits to facilities inspections – streamline operations and reduce risk.

Compliance audits
Digitalise checks & forms
Smarter inspections
Run performance assessments
View more

Tasks & procedures

Assign, automate, and track tasks confidently – from routine operations to emergency procedures.

Manual & scheduled tasks
Automated tasks & procedures
Data analysis & restrictions
Linked tasks to workflows
View more

Threat Intelligence

Leverage an integrated verified threat intelligence feed to identify risks around you & disseminate alerts.

24/7 integrated verified threat intelligence alerts
Live mapping for situational awareness
Receive and share intelligence alerts
Integrate 3rd party systems with ease
View more

Why emergency responders choose Zinc

Zinc gives first responders the tools they need to act faster, stay informed, and work as one. From capturing real-time intelligence in the field to sharing updates across agencies, Zinc simplifies critical event management from start to finish. It helps teams make smarter decisions under pressure, improve coordination, and reduce the impact of every incident.

Get in Touch

Unlocking the potential

A platform to give your team the confidence to respond quickly & effectively when it matters most.

Faster Response Times

Centralising critical events helps teams locate incidents fast & act immediately using predefined response plans.

Streamlined Communication

Enables rapid sharing of critical information with responders and stakeholders across multiple channels.

Regulatory Compliance

Delivers clear documentation and reporting to prove compliance, reducing risk and liability.

Business Continuity

Protects people and assets through proactive risk management, fast response, and strong recovery planning.

Emergency responders

Smarter Critical Event Management

Your challenges, solvedWe understand the challenges first responders face, with fragmented systems and inefficiencies at every stage of an incident.

Success stories

City of London Police- Commissioner

Leicestershire Fire & Rescue - Health & Safety Team

Mr David Ward- Founding member of the City Security Council and outgoing Chairman

Sussex Police- Katy Bourne, Sussex Police & Crime Commissioner

Our impact in numbers

60%

80%

90%

70%

Everything you need to manage the unexpected

See the full picture, act with confidence.

A MODULAR PLATFORM TO GROW WITH YOUR NEEDSAn overview of our platform's capabilities

Incident Management

Mass Notification

Health & safety management

Audits, checks & inspections

Tasks & procedures

Threat Intelligence

Why emergency responders choose Zinc

Unlocking the potential

Faster Response Times

Streamlined Communication

Regulatory Compliance

Business Continuity

Smarter Critical Event Management is right here

See how Zinc can make a difference - reach out today.

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