Incident Management, Risk & Resilience Platform

A complete guide to security log best practices, shift logging, and what a modern occurrence book should do for your team. In this guide: What the occurrence book is – and what it isn’t Every security team has one. The daily occurrence book, sometimes called an ops log, duty log, or shift log, is the […]

A practical guide for Security, FM, and Property leaders choosing emergency communication technology for their buildings and portfolios. In this guide: Why building communication has changed Ten years ago, emergency communication in buildings meant a Tannoy and a phone tree. It was slow, manual, and relied on individuals remembering what to do under pressure. That […]

Introduction: The cost of getting it wrong Here is a fact worth sitting with: most security and facilities teams are not failing because their people are bad at their jobs. They are failing because the systems around those people were never designed for the environments they now operate in. Fragmented tools. Manual processes. Disconnected data. […]

Why Martyn’s Law Sits Within a Wider Duty of Care Those working in higher education understand, perhaps better than most, how complex it is to keep a campus community safe. Universities are not buildings, they are living, breathing environments where thousands of people study, work, live and socialise, often around the clock. The responsibility that […]

In this article: Martyn’s Law will introduce a new baseline for protective security and public safety across the UK. For Security and Operations leaders responsible for publicly accessible environments, the challenge isn’t awareness – it’s delivery at scale, with consistent standards, clear accountability, and defensible evidence. This isn’t a document exercise. It’s an operational maturity […]

Executive summary Martyn’s Law introduces a new baseline for public protection across the UK, placing clear and ongoing obligations on organisations responsible for publicly accessible spaces. For the Commercial Real Estate (CRE) sector, this represents a structural change in how security risk, preparedness and governance must be managed and evidenced. Zinc provides a proven, operational […]

London, UK — Zinc Systems is proud to announce a successful night of recognition across two leading industry events, securing two award wins and a Highly Commended accolade at the FM & Property Awards and the Security & Fire Excellence Awards. At the FM & Property Awards, Zinc Systems was named Best Property Software Provider, […]

Why modern organisations are transforming how they handle mail, parcels and, on-site logistics Managing incoming and outgoing mail might sound like a simple operational process — but for most organisations, it remains one of the last paper-heavy, manual workflows still slowing teams down. As hybrid work models expand, parcel volumes rise, and security expectations tighten, […]

Sharing the magic of connected systems. This Christmas, we’re celebrating the teams who keep people, places and assets protected, today and every day. Wishing you a safe, resilient and joy-filled festive period! 🎄✨ Team Zinc!

Introduction Most organisations already have some form of incident logging. But logging isn’t the same as managing. And most systems weren’t built for the complexity security and facilities teams face today. The incident management system features your platform includes — or lacks — will determine whether your teams respond with precision or scramble to catch […]

This article at a glance: Martyn’s Law, officially the Terrorism (Protection of Premises) Act 2025, introduces new legal duties for UK venues and businesses to assess and mitigate terrorism risks. Over the next two years, operators of publicly accessible sites must prepare to meet proportionate security and preparedness standards, from training and procedures to written […]

A cross-border investigation demonstrates how collaboration delivers results for the retail sector. Overview When an organised group of prolific offenders began systematically targeting B&Q stores across the Midlands and South of England, the B&Q Crime Centre faced a complex, multi-jurisdictional challenge. Over five years, the team managed more than 60 linked incidents involving high-value thefts […]