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Civil recovery was initially adopted by retailers as a means of challenging crime, acting as a highly effective deterrent.  A company may therefore decide to take civil action against...

Real-time actionable threat intelligence is an emerging defence concept that’s focused on identifying and minimising cyber or physical threats. In this article, we will be looking at UK...

Lone workers are those who work by themselves without close or direct supervision. Anybody who works alone, including contractors, self-employed people and employee, is classed as a ‘lone...

Technology has dramatically changed the competitive landscape but effective communication has always been a key component in driving businesses forward.  According to The McKinsey Global...

Loss Prevention Managers play a critical role in protecting company assets and maintaining profitability. They are therefore tasked with developing, implementing and maintaining procedures for...

Theft is a growing concern for retailers in the UK. Data from the Office of National Statistics (ONS) shows there was an 8% increase in the number of shoplifting offences in 2017, whilst police...

A Security Operations Centre (SOC), also now widely referred to as an intelligence centre, plays a pivotal role in helping to protect people, assets and brands by delivering a more strategic...

‘DevOps’ is the combination of cultural philosophies, standards, practices and tools that give organisations the ability to design, build and operate ever-evolving resilient systems...

Findings from the Home Office’s 2017 Commercial Victimisation Survey found that the cost of retail crime in the UK rose by 15% in 2017 to a record £700 million.  Identifying...

Violence at work continues to be a critical issue for many businesses in the UK. According to the Crime Survey for England and Wales (CSEW) there was an estimated 698,000 incidents of violence...

Powerful Mapping Integrations It’s said that highly data-driven organisations are three times more likely to report “significant improvement in decision-making” according...

Asking the right questions during an incident Incidents can occur at any time, in any workplace. From safety incidents to accidents, environmental observations, security incidents, claims and...

There is a growing threat of theft, pilferage and collusion in distributions centres, and it’s largely down to the difficulty of prevention, as well as the ready availability of opportunities...

Situational intelligence has long been important in helping organisations make critical decisions, whilst it’s a key component in an effective security strategy – but what exactly...

Though the UK is recognised as the 33rd safest country, there are certain counties, towns and cities that are associated with high crime rates – as is the case with every country. Looking...

We’re excited to announce that we have appointed Keith Francis as a Non-Executive Board member of Zinc. Keith's recent appointment is a positive reflection of the company’s rapid...

In the world of security, a keyholder is a linchpin in an effective security strategy. They are responsible not only for the primary duties of security on the premises, but to be the first port...

For organisations in corporate, distribution and retail sectors, a security strategy is your most important asset. When you’re able to make informed decisions based on data, you will prevent...

Synapse work with some of the biggest names in both private and public sectors, providing a way to keep employees, customers and assets protected from threats. As part of our dedication to security...

Zinc has worked with countless businesses, bringing about digital transformations by providing the resources to transfer their operations to the Synapse digital platform to increase efficiency...

An alarm monitoring system is part of the essential security in most business locations. No matter the size, industry, or security requirements, an alarm system is vital to protect the people...

Zinc is proud to be amongst the first to have our software platforms available on the new G-Cloud 10 Framework. We have a long history of providing government bodies, local authorities, the...

2018 marks 100 years since the Women’s Suffrage movement won votes for women. On 10th June, tens of thousands of marchers in London took to the streets in the colours of purple, green...

With most constabularies in the UK unable to respond to shoplifting incidents due to a lack of resources, and theft in stores increasing, retailers are faced with the dilemma of either spending...

A Digital Transformation is the introduction of new digital technologies into an environment that had none. It can mean a multitude of things to different companies. Netflix underwent a digital...

Incident Reporting may seem like a laborious task, necessary only for multinational corporations, but to quote the infamous Murphy’s Law, “Anything that can go wrong will go wrong...

Synapse and Zinc Digital are proud to announce that we’re amongst the first organisations to be serving our solutions from the new Health & Social Care Network (HSCN). With this new...

On-site security in the modern day takes more than a walkie-talkie to stay connected. For companies that have multiple locations, or simply a large workforce, communication becomes both a necessity...

We have been working day and night to launch the interactive Activity Wall, which we are pleased to announce is now available for our Enterprise customers using version 10.2.1 or above. The...

At Synapse, we work with many companies that need the highest levels of security technology at every location. In these cases, it’s your job as an employer to offer your workforce the...

We have improved the multi-location facility within the Incident Reporting module to allow users to either manually select locations or use an improved mapping tool with drawing capabilities...

A Crisis Communications plan in business is how a business moves forward and begins to recover following a crisis. When it comes to fast and effective recovery from an emergency situation,...

An enhancement to the user profile and notification module now enables users to activate their Preferred Contact Methods. Once a user has logged into the app, within their profile, the users...

Agile Project Management & Development is how we do everything at Synapse. It’s a way of working that’s very different to traditional Waterfall Project Management, enabling us...

You can now activate an S.O.S Emergency feature on your app. Once activated an S.O.S alert icon appears in the header section of the App, allowing quick access to contact numbers/links to specified...

Technology has had an impact on every aspect of our daily lives, both at home and in business. The same goes for the way that the security industry works. The role of the Security Guard has...

Sign-offs and approvals are going digital and this is the future we must all look forward to. As part of our "Comms" module we have added a "Digital Signature" facility which can be switched...

More and more of our customers are sending Offender information directly to Police & Government Agencies to aide the research, arrest and/or sanction of Offenders that have impacted customer...

We have now seperated the "Manage Document Templates" facility from the "Notifications" module and created a new module with "Comms & Tasks" called "Communication Templates". This allows...