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In the world of security, a keyholder is a linchpin in an effective security strategy. They are responsible not only for the primary duties of security on the premises, but to be the first port...

For organisations in corporate, distribution and retail sectors, a security strategy is your most important asset. When you’re able to make informed decisions based on data, you will prevent...

Synapse work with some of the biggest names in both private and public sectors, providing a way to keep employees, customers and assets protected from threats. As part of our dedication to security...

Zinc has worked with countless businesses, bringing about digital transformations by providing the resources to transfer their operations to the Synapse digital platform to increase efficiency...

An alarm monitoring system is part of the essential security in most business locations. No matter the size, industry, or security requirements, an alarm system is vital to protect the people...

Zinc is proud to be amongst the first to have our software platforms available on the new G-Cloud 10 Framework. We have a long history of providing government bodies, local authorities, the...

2018 marks 100 years since the Women’s Suffrage movement won votes for women. On 10th June, tens of thousands of marchers in London took to the streets in the colours of purple, green...

With most constabularies in the UK unable to respond to shoplifting incidents due to a lack of resources, and theft in stores increasing, retailers are faced with the dilemma of either spending...

A Digital Transformation is the introduction of new digital technologies into an environment that had none. It can mean a multitude of things to different companies. Netflix underwent a digital...

Incident Reporting may seem like a laborious task, necessary only for multinational corporations, but to quote the infamous Murphy’s Law, “Anything that can go wrong will go wrong...

The GDPR is the newest standard in data protection, and as a technology company, it will affect the way that Synapse and our clients work on a daily basis. That’s why we’ve made...

GDPR is a EU-wide data protection regulation that will be coming into effect on May 25th 2018. Every business and individual has new rights and responsibilities regarding data. By researching...

All businesses need to be aware of GDPR and the effect it will have on your day-to-day operations. After May 25th 2018, your business may need to entirely overhaul the way it collects and handles...

In recent years, the world has been undergoing a technological revolution. The past 20 years have changed the way that we use the internet in a way that is indistinguishable from the online...

Synapse and Zinc Digital are proud to announce that we’re amongst the first organisations to be serving our solutions from the new Health & Social Care Network (HSCN). With this new...

On-site security in the modern day takes more than a walkie-talkie to stay connected. For companies that have multiple locations, or simply a large workforce, communication becomes both a necessity...

We have been working day and night to launch the interactive Activity Wall, which we are pleased to announce is now available for our Enterprise customers using version 10.2.1 or above. The...

At Synapse, we work with many companies that need the highest levels of security technology at every location. In these cases, it’s your job as an employer to offer your workforce the...

We have improved the multi-location facility within the Incident Reporting module to allow users to either manually select locations or use an improved mapping tool with drawing capabilities...

A Crisis Communications plan in business is how a business moves forward and begins to recover following a crisis. When it comes to fast and effective recovery from an emergency situation,...

An enhancement to the user profile and notification module now enables users to activate their Preferred Contact Methods. Once a user has logged into the app, within their profile, the users...

Agile Project Management & Development is how we do everything at Synapse. It’s a way of working that’s very different to traditional Waterfall Project Management, enabling us...

You can now activate an S.O.S Emergency feature on your app. Once activated an S.O.S alert icon appears in the header section of the App, allowing quick access to contact numbers/links to specified...

Technology has had an impact on every aspect of our daily lives, both at home and in business. The same goes for the way that the security industry works. The role of the Security Guard has...

Sign-offs and approvals are going digital and this is the future we must all look forward to. As part of our "Comms" module we have added a "Digital Signature" facility which can be switched...

More and more of our customers are sending Offender information directly to Police & Government Agencies to aide the research, arrest and/or sanction of Offenders that have impacted customer...

We have now seperated the "Manage Document Templates" facility from the "Notifications" module and created a new module with "Comms & Tasks" called "Communication Templates". This allows...