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Incident Management, Risk & Resilience Platform

The smarter way to manage risks and incidents across commercial real estate.

A platform designed for buildings, built for resilience, driven by intelligence and focused on protecting people.

The smarter way to manage risks and incidents across commercial real estate.

A platform designed for buildings, built for resilience, driven by intelligence and focused on protecting people.

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Amazon Studios
The City of London Police
Virgin Money
NEXT
22 Bishopsgate
Kingfisher Group
ISS & City of London Corporation
Graff Diamonds
Allied Universal

Zinc Systems

A modular platform.
Expand at your own pace.

A unified, mission-critical platform — Zinc handles the heavy lifting, giving you back time and control.

A powerful incident management & investigations tool that empowers organisations to take control, reduce cost, and accelerate recovery during crises.

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Log daily events, observations, and activities — ensuring accountability and operational continuity.

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An easy-to-use communication tool that empowers organisations to stay connected during critical situations.

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Experience unmatched efficiency and control with our patrol management & proof of presence tool.

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Digitise audits, checks, and inspections — ensuring accuracy, accountability, and regulatory compliance

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Assign, track, and automate tasks and procedures — ensuring consistency and compliance.

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Elevate workplace safety and streamline compliance with an easy-to-use integrated health and safety platform.

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Leverage an integrated threat intelligence feed to share intelligence and rapidly disseminate alerts.

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Commercial Building Risk
Incident Management
Incident Management
Incident Management

Capture, manage, and resolve incidents swiftly — with full visibility and control throughout.

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Daily Occurrence Book
Daily Occurrence Book
Daily Occurrence Book

Log daily events, observations, and activities — ensuring accountability and operational continuity.

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Mass Notification
Mass Notification
Mass Notification

Reach the right people, fast — with smart, multi-channel mass communication tools.

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Patrol Management
Patrol Management
Patrol Management

Track patrols, verify presence, and ensure compliance — all in real time.

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Audits, Checks & Inspections
Audits, Checks & Inspections
Audits, Checks & Inspections

Digitise audits, checks, and inspections — ensuring accuracy, accountability, and regulatory compliance.

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Tasks & Procedures
Tasks & Procedures
Tasks & Procedures

Assign, track, and automate tasks and procedures — ensuring consistency and compliance.

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Data Analysis & Reporting
Data Analysis & Reporting
Data Analysis & Reporting

Turn complex data into clear insights with real-time analysis and reporting tools.

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Threat Intelligence
Threat Intelligence
Threat Intelligence

Identify, assess, and respond to threats faster with threat intelligence feeds and insights.

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Zinc Systems

Our impact in numbers.

60%

Improved incident response
Though quick reporting, automation of communications and guided action.

70%

Improved communications
Automated, rapid and accurate mass communication and escalation to key stakeholders.

55%

Reduced operational downtime.
Ensures operational resilience and minimising downtime through effective respond.

45%

Improved employee productivity.
Eliminate paper-based worksheets by digitising processes, giving time back to your workforce.

40%

Reduced uninsured losses
Reduce the impact of financial claims with robust compliance and defensibility.

5 to 1

Bring five systems in one place.
Manage all incidents, events and risk activities in one platform providing a single-pane-of-glass.

Capterra 5 Star - Security & Investigations Director

David W. - Security & Investigations Director

"An indispensable critical event management tool for our organisation."
"An easy-to-use solution to our incident and communication requirements."
"The team are a blend of technical, data and risk professionals, this is a true USP."
Capterra 5 Star - Global Operations Centre Manager

Michael W. - Global Operations Centre Manager

"The overall experience has been seamless from the start of the project planning to the system going live."
"The passion the Zinc team have about the product radiates in their service and friendly approach."
"Truly an industry changing platform for all operational and security event and incident reporting."
Capterra 5 Star - Security, Intelligence & Investigations Analyst

Brett J. - Security, Intelligence & Investigations Analyst

"I am thoroughly happy with the Zinc Synapse platform - an all-in-one utility and it suits my needs perfectly."
"An easy to use dissemination tool to send out intelligence reports to clients and operational management instantly."
"The location tracking feature is great to identify threats by proximity, saving you time from endless scrolling."
Capterra 5 Star - Global Head of Risk and Security

Nathan B. - Global Head of Risk and Security

"When looking for a incident & operational reporting product, Synapse came out on top."
"The support team have been first class and work to resolve any problems as quickly as possible."
"We are able to customize our own workflows to capture all the information we require."
Capterra 5 Star - Head of Retail Security Solutions

Adrian S. - Head of Retail Security Solutions

"A really easy platform to use - the initial set up of included 500+ store locations with thousands of colleagues."
"The alerting functionality supports us totally, particularly with critical incidents such as RIDDOR."
"The Zinc team are very supportive and genuinely take interest in us as a business - not just another customer."

Are you ready to see results like these?

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Industry insights

How Cognitive Technology is Transforming the Modern Control Room

How Cognitive Technology is Transforming the Modern Control Room

The control room has changed. Once the domain of security-only operations, it’s now the nerve centre for entire organisations, coordinating everything from business continuity and building safety to ESG reporting and tenant experience. But while the role of the control room has expanded, the technology behind it hasn’t always kept pace. And it’s causing real […]

From Tragedy to Technology: 20 years on — How the UK and CRE got smarter about safety

From Tragedy to Technology: 20 years on — How the UK and CRE got smarter about safety

What you’ll learn in this blog: Two decades since 7/7: What’s changed, and why it matters On 7 July 2005, four suicide bombers carried out a coordinated attack on London’s transport network — killing 52 people and injuring over 700 others. It was the UK’s deadliest terrorist attack since the Lockerbie bombing and marked a […]

What are the benefits of a security guard patrol system?

What are the benefits of a security guard patrol system?

For security teams and commercial property owners, the safety of people, assets, and spaces is a non-negotiable priority. Yet managing this effectively across large, multi-use or high-traffic sites is no small task. That’s where a modern Security Guard Patrol System comes into its own – bringing structure, visibility, and responsiveness to your security operations. With […]

Martyn’s Law – A call to evolve technology for public protection

Martyn’s Law – A call to evolve technology for public protection

Martyn’s Law, having received Royal Assent and been passed as law, is expected to be enforced in the next 24 months. This marks a milestone in public safety, offering a vital framework to counter the dangerous realities of terrorism.  As momentum grows around Martyn’s Law and its implications, I believe it’s essential that our industry […]

The Future, Intelligently Engineered – Zinc’s AI Strategy Unveiled

The Future, Intelligently Engineered – Zinc’s AI Strategy Unveiled

The pace of change in technology, especially Artificial Intelligence (AI), is relentless – and it’s only accelerating. AI isn’t a distant concept; it’s reshaping the way the world works, including how we manage and analyse safety, security, and critical incidents. At Zinc, we’re not standing still. We’re stepping forward with purpose. Empowering faster decisions, sharper […]

Proving the Value of Security & Resilience Programmes

Proving the Value of Security & Resilience Programmes

Security, FM and Resilience leaders know the pressure. You’re managing rising threats with limited teams, fewer resources and greater scrutiny – all while your impact can sometimes go unseen in the boardroom. At Zinc, we believe your success should be measured not just by how much you do, but by the value you deliver. That’s […]

Zinc Systems Welcomes Rebecca Cutting as Strategic New Head of Marketing to Drive Growth and Innovation

Zinc Systems Welcomes Rebecca Cutting as Strategic New Head of Marketing to Drive Growth and Innovation

We’re excited to share a big step forward in Zinc’s journey! As a growing SaaS business, we’ve reached a stage where having a clear, strategic approach to marketing is essential to support our next phase of growth. That’s why we’ve welcomed Rebecca Cutting as Head of Marketing to the team.  Rebecca’s focus will be on […]

Top 20 Causes of Operational Disruption

Top 20 Causes of Operational Disruption

Resilience in the built environment is no longer a nice-to-have – it’s a necessity. From high-rise commercial towers to smart campuses, today’s buildings are complex, interconnected systems that must operate seamlessly to support safety, security, and business continuity. Yet even the most advanced environments are vulnerable to disruption. A sudden power failure, a fire system […]

Compliance in Commercial Real Estate (CRE): Who does what – and why it matters

Compliance in Commercial Real Estate (CRE): Who does what – and why it matters

In Commercial Real Estate (CRE), compliance is the quiet engine that ensures buildings run safely, efficiently, and within the law. It spans everything from safety checks to formal assessments – and every role in the building has a part to play. Because compliance isn’t one person’s job – it’s everyone’s. Compliance is more than a […]

Introducing Zinc’s Partner Programme: Built for Growth, Powered by Partnership

Introducing Zinc’s Partner Programme: Built for Growth, Powered by Partnership

As leaders in critical event management, safety, and resilience technology, Zinc has long partnered with some of the largest and most respected Security & FM providers. Together, we’ve supported landmark estates, smart buildings, public spaces, and complex environments – helping organisations respond faster, recover stronger, and operate with greater confidence. Now, we’re proud to launch […]

What really defines an incident?

What really defines an incident?

What is an incident? An incident is any unplanned event or abnormal condition that disrupts service, threatens safety, or introduces operational or reputational risk. It might be immediate (a fire alarm) or slow to emerge (a series of failed check-ins). Either way, its power lies in its ability to disrupt, escalate, or expose vulnerabilities. At […]

Why leading REITs are investing in Zinc’s Incident Management & Resilience Platform

Why leading REITs are investing in Zinc’s Incident Management & Resilience Platform

In today’s high-stakes real estate environment, resilience has become as valuable an asset as the buildings themselves. Forward-thinking Real Estate Investment Trusts (REITs) are now investing not just in premium locations, but in the operational strength needed to protect them. Zinc Systems’ Critical Event & Resilience Platform is emerging as the technology of choice for […]

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Zinc Systems
Zinc Systems Product Suite

Everyone deserves to be safe - safety & security should never be an afterthought.

Zinc systems optimises, automates and simplifies security, safety and crisis operations - enabling organisations to have a complete picture of risk, control over their processes and improve performance.

Zinc Systems

Key platform components

Zinc Systems is one centralised platform, containing the following key components:

Zinc Synapse Suite

You are in safe hands

  • ISO 27001 & Cyber Essentials
  • G-Cloud Government Framework Approved
  • Crown Commercial Service - CCS
  • Secured By Design
  • OWASP - The Open Worldwide Application Security Project
  • SIA - Security Industry Authority
  • AWS - Amazon Web Services Secure Hosting Infrastructure
  • Google Partner
Zinc Systems
  • Learn how to digitalise your incident management & compliance processes today.

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Zinc Systems
Zinc Systems