Critical Event Management for Iconic & Tall Buildings

Elevate your defence:
Demand the highest levels
in safety and security

Synapse will help to safeguard human lives, protect valuable assets and manage any type of critical event in the building by implementing the highest level of command, control and communication.

Where iconic buildings define skylines, the significance of safety and security cannot be overstated. These locations can house large populations of people and ensuring their safety is paramount.

In a critical event that impacts safety, security and building operations, the ability to accurately communicate actions and decisions is of highest importance. Trusting the software that commands and manages operational resilience is not merely an option but a necessity.

A MODULAR PLATFORM TO GROW WITH YOUR NEEDS
An overview of our platform's capabilities

Digitalise Forms & Operational Processes

Interactive tool with customisable interface for paperless, resilient control room operations.

Digitalise control room & building operations
Rapidly add daily occurrences, logs & requests
Official record & documented history of events
Create a paperless environment
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Incident Management & Investigations

Incident management & investigations tool empowering control, cost reduction, and faster crisis recovery.

Quickly report any type of incident
Manage incidents end-to-end
Automate emergency operating procedures
Analyse incidents & identify trends
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Mass Notification & Emergency Communications

User-friendly tool enabling quick communication, connectivity, and safety in critical situations.

Automate notifications when an incident occurs
Rapidly initiate pre-defined evacuation alerts
Send occupier briefings
Alert via SMS, Email, WhatsApp & In-App
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Workplace Health & Safety Management

Enhance safety and streamline compliance with a user-friendly health and safety platform.

Identify hazards early – report and investigate
Capture involved parties & injuries at source
Easily assign and track actions
Complete visibility of all H&S activities
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Patrol Management &
Compliance Activities

Achieve efficiency and control at your fingertips with our patrol management & compliance tool.

Simple complete patrols, checks & audits
Scheduled or ad-hoc patrols & activities
Verify activities & complete actions
Full audit trail and accountability
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Threat Intelligence & System Integrations

Leverage an integrated verified threat intelligence feed to identify risks around you & disseminate alerts.

24/7 integrated verified threat intelligence alerts
Live mapping for situational awareness
Receive and share intelligence alerts
Integrate 3rd party systems with ease
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PROTECTING PEOPLE, ASSETS & BRAND
Is your location prepared
for an unpredictable World?

The digitalisation and unification of critical event management is mission critical, driving compliance and efficiency in the prevention, detection, response and recovery of an incident.

‎‎‎Tall Buildings - Biggest Fears.‎003.‎001.‎003

SUCCESS STORIES
We protect the skyline.

Rising above, protecting beyond.
22 Bishopsgate is the tallest skyscraper in the City of London standing at 278 m (912 ft) tall with 62 storeys. It's game-changing workspace occupies a prominent site in the financial district.

As Britain's smartest building, Synapse manages and controls all security, safety and risk events, as well as providing critical alerting to occupiers during fire evacuations.

22 Bishopsgate
- City of London, UK

Guardians of heritage, keepers of legacy.
The Guildhall is the only surviving secular medieval building dates from 1411 and is the centre of government in the City of London and continues to play host to royal, national and international occasions.

Synapse provides a total safety and security solution including an integrated patrol management platform for security personnel.

The Guildhall
- City of London, UK

Heritage safeguarded, future secured.
Mansion House is the official residence of the Lord Mayor of London. It is a Grade I listed building and used for some of the most formal official government functions located across from the Bank of England and the Royal Exchange.

Synapse enhances safety/security operations and during critical incidents supports protecting high-value assets that require special attention.

Mansion House - Residence of the Lord Mayor
- City of London, UK

Defending Icons, shielding Stories.
Spanning 14 acres, The Culver Studios is a world-class studio campus that is anchored by Amazon Studios as a hub for creating and producing award-winning movies and shows - as it has for more than a 100 years.

Synapse operates across the campus as a command, control and communication platform to improve the management of all events and alarms leveraging AI technology to filter out false positives leaving only true incidents.

Culver Studios
- Culver City, California, USA

Sky high safety, always above.
A super-connected building situated above Paddington Station and is the only station in London with direct access to all mainland stations. The smart mixed-use building is home to major global companies offices, 40 shops and restaurants.

The team use Synapse to report, manage and analyse all critical events and activities, ensuring the highest levels of safety and security.

Paddington Square
- Paddington Station, London, UK

Where culture meets security.
The Barbican Centre is a performing arts centre in the Barbican Estate of the City of London, and the largest of its kind in Europe. The centre hosts music concerts, theatre performances, film screenings and art exhibitions.

Synapse sits centrally managing security and safety operations ensuring a compliance and proactive approach to critical events.

Barbican Centre
- City of London, UK

Secure today, thrive tomorrow.
Ropemaker is one of London’s latest landmarks. This 25-story, 425,000 sq ft stone tower in the heart of the City of London and is one of the capital’s most sustainable buildings.

Synapse is currently being mobilised and will become a powerful command and control safety and security platform protecting its occupiers and assets.

Ropemaker
- City of London, UK

Reaching new heights in security.
Horizon 22 is London's highest free viewing platform in all of Europe. The 254 metre above ground level viewing platform has 360-degrees views of London and it's most icon landmarks.

Zinc's platform runs the visitor weapons search confiscation form, lost & found, incident management and daily occurrence book (DOB).

Horizon 22
- Viewing Platform, City of London, UK

IMPACTS OF SECURITY INCIDENTS
Our customers partner with us,
as they demand the highest levels of control,
to avoid being an industry statistic.
Source: Allied Universal World Security Report 2023

29%

Average decrease in stock price due to a significant security event.
£1 TRILLION

Revenue was lost in last year due to physical security incidents.
47%

Believe that economic unrest will be the next biggest security-impact.
83%

Companies said physical security threats will increase next year.

CORE FEATURE LIBRARY
A platform built with our users in mind

Synapse empowers building management to proactively manage risks, respond swiftly to critical events, and ensure the well-being of occupants and the protection of valuable assets.

Building Structure
Easily configure the buildings core data including floors/levels, areas, lifts, teams, users & access levels.

Central Repository
Central storage of all your critical data, media and documents - creating a single source of truth with rapid access.

Critical Events/Incidents
End-to-end data capture & management for any type of event, big or small - covering security, safety & operations.

Tasks
Automate processes, standard/emergency operating procedures (SOPs/EOPs) & custom tasks.

Mass Notification
Communicate alerts and notifications via in-app alerts, SMS and email - either manually or automatically.

Evacuation Alerts
Manage all warnings, simultaneous/phased evacuations, withdrawal, shelter and return stages.

Escalations
Communicate instantly to your gold–silver–bronze command structure for dealing with an incident.

Evidence Collation
Capture involved parties (offenders, victims & witnesses), vehicles, assets, losses & lessons learnt.

Customised Workflows
Create bespoke event types, build custom forms, questions, workflows and automate your unique processes.

Patrol Management
Integrated patrol and verification application using geo, photo META extraction, NFC, Barcodes & QR.

Analysis
Analyse rich data sets using advanced querying and unlimited dashboard creation for day-to-day operations & MI.

Integrations
Interface and share data with 3rd party systems, such as alarms, access control, CCTV and iOT via API endpoints.

Explore More Features

CRITICAL EVENT MANAGEMENT
A library of best practices
Report, investigate, analyse.

Critical events in tall buildings can range from minor incidents like lift malfunctions/entrapments and power outages to major emergencies such as fires, severe weather, terrorist threats and bomb threats - or very location-specific threats such as unauthorised access attempts by urban explorers (URBEX).

Effective management and preparedness are essential to ensure the safety of occupants and minimise impact. Zinc Synapse allows you to manage all types of events - big and small - have a look at some of the example categories below:

TAKE CONTROL
Unified data is your key to
strategic success

A unified data source provides a 'single pane of glass' and enables the prioritisation of all safety and security events. This ensures proactive risk management and mitigation, reducing the likelihood of emergencies and their potential impact. Neglecting safety and security data provides increased vulnerabilities, and, in worst cases, catastrophic consequences.

Learn More About Our Platform

WE'RE READY, ARE YOU?
Safety & security should
never be an afterthought.
Synapse gives you back
the 'gift of time and control'.

SYNAPSE provides a comprehensive approach to improving security and safety by enhancing a building’s ability to identify, assess, respond to, and recover from critical events or incidents that may pose a threat to people, assets, operations, or reputation. It combines processes, technology and communication strategies to minimise the impact of these events.

Zinc provides a comprehensive framework for early detection, rapid response, communication, collaboration, resource allocation, and resilience planning. By integrating these capabilities, buildings can enhance their ability to mitigate risks, protect assets, and maintain the safety and security of their people and operations.

Unlocking the potential
Connected buildings, informed teams, controlled operations.

For staff, occupants and tenants of iconic buildings, knowing that there is a robust critical event management platform in place will provide peace of mind and instil confidence in the building's ability to respond effectively to emergencies.

Enhanced Safety & Security

A pivotal role in enhancing safety, security, and operational efficiency, taking appropriate actions to protect occupants and assets within the building.

Faster Response Times

By centralising critical events, response teams can pinpoint the location of an incident and take immediate action based on the playbook of controls.

Streamlined Communication

Allowing building management to rapidly disseminate critical information to occupants, security teams, and first responders through various channels.

Regulatory Compliance

Provide documentation and reporting capabilities to demonstrate compliance with these standards, reducing liability and potential fines.

Business Continuity

Help protect the building & assets by enabling proactive risk management, rapid incident response, and disaster recovery planning.

Resource Optimisation

Make informed decisions about security postures, control, and resource deployment, ensuring efficient use of personnel and equipment.

Data Insights & Analytics

It allows building management to identify trends, assess vulnerabilities, and make informed decisions to enhance long-term security and safety.

Peace of
Mind

Instil confidence in the building's ability to respond effectively to emergencies, fostering a sense of security among occupants.

Iconic & tall buildingsPROTECTING PEOPLE, ASSETS & BRAND

Elevate your defence: Demand the highest levels in safety and security

A MODULAR PLATFORM TO GROW WITH YOUR NEEDSAn overview of our platform's capabilities

Digitalise Forms & Operational Processes

Incident Management & Investigations

Mass Notification & Emergency Communications

Workplace Health & Safety Management

Patrol Management &Compliance Activities

Threat Intelligence & System Integrations

PROTECTING PEOPLE, ASSETS & BRAND Is your location prepared for an unpredictable World?

SUCCESS STORIESWe protect the skyline.

22 Bishopsgate- City of London, UK

The Guildhall- City of London, UK

Mansion House - Residence of the Lord Mayor- City of London, UK

Culver Studios- Culver City, California, USA

Paddington Square- Paddington Station, London, UK

Barbican Centre- City of London, UK

Ropemaker- City of London, UK

Horizon 22- Viewing Platform, City of London, UK

IMPACTS OF SECURITY INCIDENTSOur customers partner with us, as they demand the highest levels of control,to avoid being an industry statistic.Source: Allied Universal World Security Report 2023

29%

£1 TRILLION

47%

83%

CORE FEATURE LIBRARYA platform built with our users in mind

CRITICAL EVENT MANAGEMENTA library of best practicesReport, investigate, analyse.

TAKE CONTROLUnified data is your key to strategic success

WE'RE READY, ARE YOU?Safety & security should never be an afterthought.Synapse gives you backthe 'gift of time and control'.

Unlocking the potentialConnected buildings, informed teams, controlled operations.

Enhanced Safety & Security

Faster Response Times

Streamlined Communication

Regulatory Compliance

Business Continuity

Resource Optimisation

Data Insights & Analytics

Peace of Mind

PRICINGAct now if critical events occur in your high risk location.

Discover that the price of our software is surprisingly affordable.

View Pricing Book Demo Enquiry Form

EXPERTS IN SECURING ICONIC & TALL BUILDINGSInsights & Spotlights

Integrated verified threat intelligence

Cold snap: How to keep businesses and staff safe and secure in a flash crisis

Zinc + Smart Spaces Partnership

Empowering our clients… Why our new training-based approach for Synapse mobilisations is proving to be a win-win!

How Zinc enhances proactive response and resilience during civil unrest

What do the following attacks, disasters and major accidents have in common?

Accelerating incident response through automation

Why choose Zinc for your mass notification and emergency communication needs over more typically known providers?

Uninsured Losses Eliminated

What is important and what can go wrong in the first 5 minutes of a critical incident?

Uncompromising data protection.

Iconic & tall buildings
PROTECTING PEOPLE, ASSETS & BRAND