Incident Management for Public Venues

Keeping Public Venues Safe, Secure, and Connected

Safety and security are vital to every public venue. They protect your brand, enhance visitor experience, and ensure full regulatory compliance.

Zinc provides a mobile-ready platform that empowers teams to understand risks, share intelligence, and manage any type of incident — from crowd safety and security to critical risk events. Accessible from any device, anywhere, it keeps your operations connected and in control.

By digitalising safety and incident management, Zinc helps you detect, respond, and resolve issues faster. Streamlined communication, real-time oversight, and proactive assurance activities all contribute to stronger business continuity and lasting resilience.

Your challenges, solved.

SUCCESS STORIES
Creating a safe and secure environment

Working with the world'd leading motor racing competition

World-class international motorsport
Working with the world's most prestigious motor racing competition and highest class of international racing around the globe.

Safety & security precision in every turn - Zinc is proud to work on such a prestigious global contract

Global motor racing brand
- Global Security

Peace of mind in public spaces
Leadenhall Market is a covered market located in the heart of the Square Mile in London, boasting a selection of boutiques, shops, restaurants and bars.

Leadenhall Market
- City of London, UK

Preserving media's value, one frame at a time.
MediaCityUK is a 200-acre mixed-use property development on the banks of the Manchester Ship Canal and its principal tenants are media organisations such as ITV, BBC and also the Quayside MediaCityUK shopping centre.

Integrating Synapse into the MediaCity security team, is a significant step forward in safeguarding the vibrant hub where security is paramount in such dynamic environments.

Media City
- Manchester, UK

New West End Company is a business partnership of 600 UK & international retailers, restaurateurs, hoteliers, galleries and property owners in London's West End, anchored by Bond Street, Oxford Street and Regent Street. We work across 80 streets, representing 150,000 employees.

Zinc Synapse's command, control and communication platform is operated by FGH security to help maintain safe and secure streets in London’s West End & Mayfair.

New West End Company, FGH Security
- London

Our impact in numbers

60%

Faster incident response times
Real-time alerts, automation & mobile-first reporting

65%

Accountability improvement
Patrol verification, shift logs & time-stamped actions.

100%

Compliance score
Robust processes, procedures & instant data access

70%

Boost in Communication
Replace fragmented tools with automated, unified messaging.

Mobilise rapidly with a library of best practices

Be ready for any event, big or small - ranging from everyday incidents like safety hazards or lost property to major emergencies such as fires, severe weather, terrorist threats, or location-specific risks like targeted protests.

Being prepared is key to protecting people and minimising disruption.

With Zinc, you can quickly select from over 150 pre-configured incident types - simply pick, customise, and mobilise in minutes. Explore some of the incident types below.

One View. Smarter Decisions. Safer Outcomes.

Unified data gives you complete visibility across safety and security events—so you can prioritise what matters, act faster, and reduce risk.

When data is fragmented, threats slip through. Zinc brings everything together, helping you prevent issues before they escalate.

Zinc Systems - Command, Control, Communicate

A MODULAR PLATFORM TO GROW WITH YOUR NEEDS
An overview of our platform's capabilities

Incident Management

Incident management & investigations tool empowering control, cost reduction, and faster crisis recovery.

Fast incident reporting
Evidence & investigations
Automated notifications
Incident dashboards
View more

Mass Notification

User-friendly tool enabling quick communication, connectivity, and safety in critical situations.

Automate notifications when an incident occurs
Rapidly initiate pre-defined critical alerts
Contact management
Alert via SMS, Email, WhatsApp & In-App
View more

Health & Safety Management

Enhance safety and streamline compliance with a user-friendly health and safety platform.

Identify hazards early – report and investigate
Capture involved parties & injuries at source
Easily assign and track actions
Complete visibility of all H&S activities
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Patrol Management

Power your patrol management with a streamlined platform built for safety, speed and control.

Simple complete patrols, checks & audits
Scheduled or ad-hoc patrols & activities
Verify activities & complete actions
Full audit trail and accountability
View more

Daily Occurrence Book (DOB)

Interactive tool with customisable interface for paperless, resilient control room operations.

Digitalise control room & building operations
Deliveries & collections
Lost & found
Activity log book
View more

Threat Intelligence

Leverage an integrated verified threat intelligence feed to identify risks around you & disseminate alerts.

24/7 integrated verified threat intelligence alerts
Live mapping for situational awareness
Receive and share intelligence alerts
Integrate 3rd party systems with ease
View more

Take back control. Save time. Stay secure.

Public venues and large events face unique challenges — from crowd safety and medical incidents to security threats and operational disruptions. The volume of people and activity increases risk, making fast, coordinated response essential to protect lives and maintain confidence.

Zinc gives you total oversight and control. The platform manages every type of incident, from minor issues to critical emergencies, capturing data, improving response times, and supporting assurance activities such as audits, checks, and asset verification. With interactive mapping, real-time communication, and proactive threat identification, Zinc helps your teams stay one step ahead — safeguarding people, protecting your brand, and ensuring every visitor feels safe.

Get in Touch

Unlocking the potential

Connected teams, guided action and effective communication.

Enhanced Safety & Security

Safety, security, and operational efficiency, taking appropriate actions to protect people and assets.

Faster Response Times

Response teams can pinpoint the location of an incident and take immediate action based on the playbook of controls.

Regulatory Compliance

Demonstrate compliance with industry standards, reducing liability and potential fines.

Peace of
Mind

Instil confidence in the location and events ability to respond effectively to emergencies, fostering a sense of security among your staff.

Make your venue safer, smarter, and more resilient with Zinc.
Get in touch today to see how we can strengthen your safety and incident management operations.

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