How to improve building resilience with instant emergency alerts

In the high-stakes environment of a commercial building, when an emergency strikes, there’s no time to waste. Whether it’s a fire, security threat, system failure, or even a VIP arrival that requires extra discretion, timely and accurate communication can be the difference between chaos and calm.

At Zinc, we understand that in a crisis, clarity saves lives. That’s why our platform is engineered to deliver instant, intelligent emergency alerts – getting the right message to the right people, exactly when it matters most. From mass notification capabilities to real-time incident tracking, Zinc is built to enhance building resilience at every level.

Smarter alerts, safer outcomes

Zinc’s platform goes beyond simple messaging. We deliver targeted mass notifications, automated workflows, and intelligent escalations that adapt to your building’s needs. From occupier notifications to controlled evacuations, every action is precise and accountable.

Key features include:

• Automated emergency evacuations: Customisable protocols such as phased evacuations, floor-by-floor strategies, and plant room isolation to ensure a controlled and effective response.
• On-alert processing: Activate site-wide lockdowns, invacuation, or zone-specific responses at the touch of a button.
• Triage communications: Instantly deploy instructions and situational updates to building teams, third-party contractors, and specialist response units – ensuring unified action.
• Automated radius communications: Notify people and partner buildings within a defined proximity of an incident, supporting broader building resilience and situational awareness across a district or estate.
• Patrol alerts: Be instantly notified of missed patrols, skipped checkpoints, or late check-ins – empowering proactive resolution and increased security oversight.
• High-risk activity alerts: Automatically pause or adjust critical operations (e.g. BMU window cleaning) when other incidents increase risk to life or property.
• Control Room alerts & workflows: Structured alerts for operators, including escalation protocols, follow-ups, reminders, and seamless shift handovers for continuous incident visibility.
• Gold Command escalation: Instantly escalate incidents to senior leadership for strategic response and cross-site coordination.
• Announcements via multi-channel delivery: Issue high-priority mass notifications via app, SMS, email, push notifications or building Apps/PA systems – ensuring that no one is left in the dark, even during comms outages.
• Visitor and tenant comms: Real-time alerts based on operational impact, ensuring tenants, VIPs, and visitors stay informed and reassured.
• Front-of-house coordination: Targeted alerts for concierge and reception teams to manage arrivals, incidents, or high-profile guest movements with discretion.
• Full audit trail & read receipts: Every alert, response, and acknowledgement is tracked – supporting compliance, post-incident review, and stronger long-term building resilience.

Integration that works with your building

Our platform integrates seamlessly with existing systems like Smart Spaces, ensuring contact data stays live and accurate communications and specific inside the gate-line alerts. From contractors to visitors, everyone is reachable in seconds when critical events unfold.

Whether it’s lift maintenance, road closures, or real-world emergencies, Zinc’s powerful mass notification system ensures the right people are informed with precision and speed – supporting day-to-day efficiency and crisis-level performance.

Smarter buildings, stronger performance

Zinc delivers measurable value for commercial buildings looking to modernise emergency processes and strengthen overall resilience:

• Faster emergency response: Reduce critical response time by automating alerts and communications from the control room to the frontline.
• Risk mitigation: Minimise exposure through intelligent emergency alerts and operational oversight.
• Operational efficiency: Streamline mass communication workflows, reduce manual intervention, and keep every stakeholder in the loop.
• Tenant satisfaction & retention: Provide a safer, more responsive building environment that instills confidence and loyalty.
• Compliance & assurance: Maintain detailed digital audit trails and read receipts for every alert – ensuring proof of duty of care.
• Protecting revenue: Avoid downtime, service disruption, and reputational risk through smarter planning, faster alerts, and coordinated action.

When every second counts, trust Zinc to deliver clarity, coordination, and calm.

Ready to take your building’s emergency response, mass notification, and resilience strategy to the next level? Book Demo

• Critical events/incidents
• Dashboards & analysis
• Infrastructure