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An intuitive incident, case and crime reporting platform

Zinc partners with retailers worldwide to provide them with the right technology and intelligence to enable them to always be one step ahead of the game.

Synapse will help keep your colleagues safe, proactively identify and link offenders and cases, as well support loss prevention, safety and security resourcing strategies, ultimately contributing to the overall performance of the organisation.

Synapse can be operational in days with countless features, templates, and workflows ready to go, as well as having the ability to be easily customised to meet your exact processes and visualisation needs.

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Modular in design and fully customisable - this platform can grow with your needs

Manage all security and safety incidents, risks and operations in one platform

Gathering evidence and effective tracking of investigations through to closure

Set tasks and manage safety and security compliance activities and audits

Communicate alerts, mass notifications and updates via text, email or Synapse App

Fully configurable with in-built data segregation and access levels

Global ready with multilingual and translation packs

Visualise locations of incidents, risks, people and assets using the fully integrated mapping tool

Integrates with other data sources, intelligence feeds and systems

Risk profiling and scoring

File documents within the ‘Synapse Library’ to support and guide teams

Advanced data query and adaptive searching allowing you to focus on what’s important

Beautiful dashboards, widgets and reports at the click of a button

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Synapse delivers measurable return on investment, tackles crime and helps communities and organisations manage disruption smarter

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Understand your incidents and reduce your response times

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Harnesses improved insight and situational awareness

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Automated analysis of trends and patterns

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Deliver a safer environment for colleagues and customers

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Tackles shrink, crime and fraud

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Build and aid collaboration between departments

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Drive accurate and proactive deployment of resource

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Gain valid data for claims and prosecution, improving police collaboration and liaison

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"Through a collaborative effort, Zinc and JD Sports have launched a market-leading Security and Safety Incident Reporting Platform across our global estate. Focused on staff safety, profit protection and auditing, we have pulled all our needs into one complete platform. With an eye on the future and ability to bring my vision to life, Zinc was the natural partner for us."

Tim Edwards - Group Profit Protection Director, JD Group

"The Crime Centre's function of protecting people and profit is hugely advanced through; the combination of rich data sets from B&Q and Screwfix, expert Crime Analysts and Zinc's leading security platform IRIS. This collaborative approach will become the de-facto standard by which all retail crime prevention and detection in the future will be judged."

Derek Gent - Kingfisher Crime Centre Manager

"Operationally, the NBCS needed additional functionality to better evidence membership ROI and deliver business efficiencies so that more resource could be allocated directly into identifying the highest risk offenders and working with Police to detect, deter and ultimately prevent prolific and persistent offending. On the 1st October 2020 the partnership between the NBCS, the UKs leading business crime solution and Zinc Systems, the UKs leading crime and incident management management software provider was born. Together, we commit to provide the very best collaborative solution in the UK for the benefit of all."

Peter Fisher FCMI MSyl CMgr - General Manager, NBCS

"The Zinc team was very professional, engaging and demonstrated a real understanding of our requirements. The launch was a really positive experience, and our teams are already working well with the system and starting to feel the benefits. We’re really excited about how our partnership can progress in the future.”

Barry Robinson - Regional Health & Safety Manager (Superdrug, The Perfume Shop & Savers)
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