Overview:
Our new file service introduces several significant enhancements aimed at improving the user experience and expanding functionality. Users can now upload files up to 3GB per upload, a significant increase from previous limits, allowing for the storage and sharing of larger files such as detailed reports, high-resolution images, and extensive data sets. This is particularly useful for incident, event, and task management. The new drag and drop functionality simplifies the upload process by allowing users to easily drag files from their desktop or folders directly into the upload area on the application, thus speeding up the workflow and making the process more intuitive. Users can attach large files directly to incidents, events, and tasks, essential for providing detailed documentation, evidence, or resources pertinent to resolution and planning. This enhancement facilitates enhanced collaboration, with team members able to share detailed information quickly and efficiently. The drag and drop feature reduces the time spent on file uploads, streamlining workflows. Better resource management is achieved by integrating larger file uploads with incidents, events, and tasks, ensuring all relevant documents and files are organised and easily accessible.
Key Benefits of the file upload service: