PRODUCT FEATURE GUIDE
Incident & critical event management

Accidents & injuries - covering; slips, trips & falls, contact & crashes/collisions, exposure

Medical emergencies - covering; asthma attack, burns, food poisoning, collapsed, cardiac arrest, chemical exposure, choking, death, diabetic emergencies, dizziness, heat stroke, severe allergic reactions, seizures, severe bleeding, stroke.

Hazardous materials - covering; pollution, chemical, radiological & biological, water damage & mould growth, waste management.

Occupational diseases & illness - covering; stress-related disorders, repetitive strain injuries (RSIs), respiratory conditions, sickness, mental health

Safety observations - covering; near-misses, positive observations, unsafe acts/conditions

Dangerous occurrence - include, but are not limited to, the collapse of load-bearing parts, failure of lifting equipment, explosion or fire causing work stoppage for over 24 hours, and the accidental release of hazardous substances.

Edit and customise the existing incident types specific to your own requirements and processes.

Create your own incident types and workflows

Configure the data capture and workflow process ensuring you can adhere to any compliance regulation (globally).

Automatically integrate incidents from other systems to provide a single repository of all incidents across your business (see "APIs")

Edit - complete changes, collate, consolidate and manage all evidence centrally ensuring it is handled securely and in a compliant way.

Assignment - triage and allocate responsibility of the alarms to individuals and teams - internal or 3rd party responders/keyholders.

Statuses - move the alarm report through the cycle through to closure.

Comments - two-way communication with responders, add notes, continuous commentary and narrative to the alarm report.

Mapping - view the alarm location, surrounding area, swop the view from map to satellite & activate layers for people/sites.

Criticality - set default priority & severity levels and manually escalate or deescalate alarms to keep teams informed.

EOP/SOP automation - automate & orchestrate pre-defined standard & emergency operating procedures by the auto-creation of tasks.

Files - upload media, files, CCTV & wide range of files to support an alarm either manually uploaded, from a mobile device or via the API.

Tasks - coordinate the planning & tracking of alarm response tasks to ensure designated actions are completed & deadlines are met.

Notifications - automatic or manually triggered alerts and notifications using a wide range of communication methods.

Responses forms - formalised responses, statements, checks, sign-offs, root causes, forms and processes can be setup and enforced.

Plot - add points, polygons & radius to the map with response forms to mark actions and additional locations i.e. damage, cordons etc.

Involved parties - capture of suspects, offenders, organised groups, victims, injuries, witnesses, vehicles and emergency services.

Linking - linking of alarms and other events, with configurable link relationships - allowing for a investigations to see the bigger picture.

Costs - Log all losses as a consequence of an alarm - from time-based costs, purchased resources to damages, stock losses etc.

Audit timeline - transparency of all updates, actions and activities conducted on an event, displayed in a clear timeline.

Data restrictions - management and control over user access & permissions defining which user group can access and manage.

TV mode - for display on control rooms video walls and triage rooms for situational awareness and ongoing updates.

Export - export the alarm details in a PDF format to print - PDF reports can branded and customised.

Data push - interface with 3rd party systems via API endpoints.

Search - powerful filtering facility & advanced query builder that allows users to customise search criteria, filter & interrogate data sets.

Analysis - map key metrics and unlimited reporting suites and dashboards using flexible widgets - add lists, counts, graphs & maps.